Apsilon Hotels · 7 hours ago
Director of Operations
Peachtree City, GA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expApsilon Hotels is seeking a Director of Operations responsible for the management and operation of the overall hotel, focusing on various departments including Food & Beverage and Guest Services. The role involves implementing operational procedures, managing performance, and assisting the General Manager in operational goals and improvements.
Hospitality
Responsibilities
Able to understand and manage Profit and Loss cost controls (expenses and labor)
Must possess good written skills to prepare various statistical, financial and special reports
Must have open communication with General Manager on any issues or concerns with team members, guests, facility or operational procedures
Ability to develop and install operation procedures and to measure effectiveness
Plan, organize, staff, direct and control operations in accordance with company’s policies, standards and federal, state and local laws
Assist Corporate Team in developing operational goals and policies
Ability to help the hotel sustain increasing revenue and improve employee morale
Ability to lead and manage change effectively
Work closely with General Manager on new projects and refurbishment of overall hotel
Ensure preventative maintenance plans are in place for the property
Ensure the company and brand standards for Safety in the workplace is communicated and practice
Ability to provide leadership to the departments to achieve departmental goals/objectives
Must have exceptional customer service and organizational skills
Ability to act as liaison between clients, team members and with external parties on matters relating to the procurement of services and materials for the company
Must be able to maintain composure and professionalism in stressful situations
Lead, guide, and direct all operations of the hotel
Ability to coach, document and further the development of employees, supervisors and managers for promotion within overall company
Ability to train and cross-train team members
Demonstrate ability to lead by example
Ability to sell concepts and ideas to upper management and team members
Ability to conduct investigations into problem situations, assemble pertinent data, arrive at effective solutions and when applicable respond back to the client or team member in a timely and appropriate manner
Ability to represent the General Manager in any situation in his/her absence in a professional and mature level
Ability to work with and understand financial data and to assist in preparation of yearly budget
Able to establish and maintain effective relationships with the Owners, clients and team members
Must be knowledgeable concerning the team member handbook and company policies and procedures and ensure they are enforced
Must be able to work a flexible schedule. Schedule is based on the operational demands
Qualification
Required
Able to understand and manage Profit and Loss cost controls (expenses and labor)
Must possess good written skills to prepare various statistical, financial and special reports
Must have open communication with General Manager on any issues or concerns with team members, guests, facility or operational procedures
Ability to develop and install operation procedures and to measure effectiveness
Plan, organize, staff, direct and control operations in accordance with company's policies, standards and federal, state and local laws
Assist Corporate Team in developing operational goals and policies
Ability to help the hotel sustain increasing revenue and improve employee morale
Ability to lead and manage change effectively
Work closely with General Manager on new projects and refurbishment of overall hotel
Ensure preventative maintenance plans are in place for the property
Ensure the company and brand standards for Safety in the workplace is communicated and practiced
Ability to provide leadership to the departments to achieve departmental goals/objectives
Must have exceptional customer service and organizational skills
Ability to act as liaison between clients, team members and with external parties on matters relating to the procurement of services and materials for the company
Must be able to maintain composure and professionalism in stressful situations
Lead, guide, and direct all operations of the hotel
Ability to coach, document and further the development of employees, supervisors and managers for promotion within overall company
Ability to train and cross-train team members
Demonstrate ability to lead by example
Ability to sell concepts and ideas to upper management and team members
Ability to conduct investigations into problem situations, assemble pertinent data, arrive at effective solutions and when applicable respond back to the client or team member in a timely and appropriate manner
Ability to represent the General Manager in any situation in his/her absence in a professional and mature level
Ability to work with and understand financial data and to assist in preparation of yearly budget
Able to establish and maintain effective relationships with the Owners, clients and team members
Must be knowledgeable concerning the team member handbook and company policies and procedures and ensure they are enforced
Must be able to work a flexible schedule. Schedule is based on the operational demands
Working knowledge of computer capabilities and related information systems, i.e. Word, Outlook, Delphi and CLS
Ability to plan, assign, supervise and review the work of other team members
At least three years of experience in managing personnel and complex activities within a hotel
Ability to work under pressure
Good written and verbal communication skills
Must have keen attention to detail
Company
Apsilon Hotels
Welcome to Apsilon Hotels, where hospitality is at its finest! As a premier full-service Hotel Management Company, we take pride in being approved partners for renowned global hotel brands like Hilton, Marriott, Intercontinental Hotels Group (IHG), and Best Western International.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase