TrueAccord · 22 hours ago
Confluence Specialist (SOW Contract)
United States
Full-time, Contract
Remote
Mid, Senior LevelTrueAccord is seeking a Confluence Contractor to architect a high-stakes knowledge management system that balances regulatory compliance with internal accessibility. The primary objective is to migrate documentation from AuditBoard to Confluence, creating a source of truth optimized for AI-driven search by the end of Q1.
AnalyticsCRMDebt CollectionsFinanceFinancial ServicesFinTechInformation TechnologyMachine Learning
Hiring Manager
Michael Fitzgerald
Responsibilities
Architect the Compliance Workflow: Design a secure environment in Confluence that supports locked-down editing, multi-stage departmental approvals, and precise version control logs that meet regulatory standards
Execute the Migration: Lead the transition of P&Ps from AuditBoard to Confluence, solving formatting challenges to ensure documents—including those with complex imagery—remain professional and client-ready
Enable AI-Driven Search: Structure our knowledge base specifically for Rovo, ensuring every TrueML employee can instantly find the exact SOP or policy they need through natural language queries
Empower Internal Team: Train LAC stakeholders on best practices for knowledge management, ensuring the new system is maintained with high integrity and ease of use
Consult on Future Scale: Advise on the integration between Confluence and Jira, potentially building stakeholder dashboards and evaluating if Confluence can serve as our primary system of record
Qualification
Required
A Confluence Expert: You have a deep portfolio of building complex Atlassian environments. You know how to push the platform beyond 'basic notes' to create a structured, audit-ready repository
Compliance Minded: You understand the nuances of version control and permissioning. You take pride in building systems that can withstand a regulatory examination or a legal audit
A Technical Problem Solver: You aren't deterred by poor formatting; you have the technical chops to ensure PDFs look professional, images render correctly, and the UI is intuitive for the average user
Experience with Atlassian Rovo: You are familiar with (or ready to master) Rovo and AI-search optimization to ensure our data is structured for maximum discoverability
A Strong Communicator: You can distill complex configuration logic into simple training for internal stakeholders, ensuring a smooth handoff and company-wide adoption
Company
TrueAccord
TrueAccord uses behavioral analytics, machine learning and an omni-channel digital approach to collections.
Founded in 2013
201-500 employees
H1B Sponsorship
TrueAccord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$153.05MKey Investors
Arbor VenturesKhosla Ventures,Raymond Tonsing
2022-06-06Series Unknown· $49.05M
2020-04-14Series Unknown· $36.4M
2019-03-31Debt Financing· $12.62M
Leadership Team
Mark Ravanesi
Chief Executive Officer
Noah Barr
Chief Financial Officer
Recent News
Seattle TechFlash
2025-05-09
American Banker
2024-06-05
Company data provided by crunchbase