Mi Homes · 5 months ago
Residential Construction Service Manager
Indianapolis, IN, US
Full-time
Onsite
Entry, Mid Level
1+ years expM/I Homes has been a leading homebuilder for 50 years, dedicated to quality and customer satisfaction. The Residential Construction Service Manager is responsible for performing inspections and repairs on completed homes, ensuring compliance with company warranties and maintaining customer satisfaction through effective communication and management of subcontractors.
Property ManagementReal EstateRental Property
Responsibilities
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards
May complete work orders required to meet customer needs; provides problem solving on-site
Contacts and schedules appropriate subcontractors to perform work as required
Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status
Directs and supervises subcontractors to improve efficiency and workflow
Maintains service vehicle inventories including appropriate materials and equipment
Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency
Assist in special projects as requested and perform additional duties as required
Qualification
Required
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training
Related supervisory experience
Good knowledge of home building industry preferred within scope of customer service requirements and construction processes
Proficient in using computers and various software applications
Written & verbal communication
Customer Service
Possession of a valid driver's license and a good driving record to comply with Company-issued vehicle policies
Benefits
Medical
Dental
Vision
Paid time off
Paid holidays
Paid parental leave
Traditional and Roth 401(k) options
Profit sharing plan
Employee stock purchase plan
Employee home purchase plan
Company
Mi Homes
mi homes is a real estate firm that offers letting, selling, managing, and renting properties.
2-10 employees
Funding
Current Stage
Early StageRecent News
2025-06-01
Company data provided by crunchbase