ARMADA, Ltd. · 19 hours ago
Deputy Program Manager (DPM) – Site Lead
ARMADA, Ltd. is seeking a Deputy Program Manager (DPM) to lead daily operations across various disciplines in Washington, D.C. The role involves ensuring compliance with client standards, overseeing staffing and schedules, and preparing status reports while providing on-site leadership and support for security operations.
HardwareManufacturingMobile
Responsibilities
Deputy Program Manager will lead daily operations across various disciplines, including, but not limited to the Security Screening Operations Center (SSOC), Visitor Processing, and access control at various Washington, D.C. locations
Ensure full compliance with client standards, contractual deliverables, and established Key Performance Indicators (KPIs)
Deputy Program Manager will provide on-shift supervision and respond to the Contracting Officer's Representative (COR) within required timelines
Oversee SSOC, Visitor Processing, and street-level posts, ensuring appropriate staffing coverage and schedule coordination
Enforce Standard Operating Procedures (SOPs), badge accountability, and timeliness standards
Deputy Program Manager will prepare and manage weekly status reports and monthly workforce reports, and implement the Quality Control Plan (QCP) and corrective actions as required
Deputy Program Manager will serve as a floater to backfill and support critical posts to maintain uninterrupted operations
Perform other duties as assigned
Qualification
Required
Ability to obtain and maintain a client specific adjudication
Knowledge of security operations, access control, and visitor management systems within a high-security or federal facility environment
Skill in providing on-site leadership, guidance, and supervision to security personnel while ensuring compliance with client standards and operational requirements
Skill in coordinating with client representatives and internal leadership to resolve operational issues and support mission success
Skill in providing excellent customer service and effectively managing schedules to support operational requirements
Ability to maintain situational awareness, ensure proper system use and accountability, and respond effectively to operational or security-related incidents
Must be a US Citizen
Must be able to obtain and maintain a favorable client specific adjudication
Minimum of five (5) years of supervisory or management experience in a security or access control environment
Demonstrated experience with access control and visitor management systems, including: USAccess, Identiv Velocity, EasyLobby
HS Diploma, or equivalent
Must be able to successfully pass a background check, and pre-employment drug testing
Preferred
Secret or Top Secret clearance is preferred
Company
ARMADA, Ltd.
ARMADA is a world-class provider of mitigation, prevention, preparedness, protection, response and recovery solutions.