Michigan Medicine · 10 hours ago
Laboratory Technician
Ann Arbor, MI
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $65K/yrMichigan Medicine is one of the largest health care complexes in the world, dedicated to improving patient health through education, patient care, research, and technology development. The Laboratory Technician will perform specimen processing duties, ensuring accurate and timely handling of laboratory specimens while providing excellent customer service and maintaining quality control standards.
EducationHealth CareMedical
Responsibilities
Perform the assigned duties in Specimen Processing & Send out Lab to assure accurate and timely receipt, order entry, transport, processing, and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. Have the ability to coordinate the activities of all the Specimen Processing staff on all shifts in order to assure accurate and timely processing of laboratory specimens and customer service support in the absence of supervision
Work with a high level independence & excellence
Must complete training and be checked off on all benches and be scheduled for sendout training by training specialists. If training is unable to be scheduled must have knowledge of processing of 60% of send out specimens
Maintain knowledge base to perform all MLabs specimen processing
Function with independence on all benches assigned
Prepare specimens for reference labs including FedEx packaging
Scan documents to patient files
Identify, report and correct problems
Order Entry of Send out tests to SOFT and Reference labs systems
Provide total customer focus to meet the needs of every customer, internal (including co-workers) and external, including medical staff, laboratory staff, MLABS clients, patients, and families
Maintain quality control as required for Specimen Processing; including temperature checks on all storage refrigerators and freezers, daily Q.A. of Send out requisitions and other Q.C. projects as assigned
Comply with all safety procedures/instructions and observe safe work practices. Practice all BSP standards for your unit/department. Serve as a role model
Use effective communication including written, verbal, and information technology skills. Work effectively with staff to accomplish goals
Model professional behaviors
Serve as a resource for Specimen Processors and other departmental staff
Fill in as the go to person in the absence of an Associate Supervisor or the Unit Supervisor
In the absence of a supervisor must be able to: Check for call-ins or changes to schedule and make adjustments as needed, also notify those affected by the change
Ensure all staff duties are covered (sweeps, lab assignments, benches, etc.)
Be available for new hires for questions and concerns
Continuously monitor workflow making assignment adjustments as need
Determine appropriate break/lunch times to ensure optimum staffing is maintained at all times
Determine appropriate work partners to maximize staff skill set
Ensure staff is prioritizing appropriately
Knowledge of the mislabel procedure and gather all documentation for supervisor
Knowledge of procedure for MiChart problems (ext 68000)
Knowledge of Pathtrack, Soft issues and contact information (PI ext 66740)
Assist with special projects, in-services, huddles, evaluating new equipment and techniques, review procedures, and other additional responsibilities as assigned
Assist Training Specialist and Associate Supervisor as a preceptor for training new employees as needed or requested
Complete yearly departmental mandatories as required. Attend departmental, assigned and/or requested continuing education training, classes, etc
Complete monthly, quarterly, or yearly competencies as assigned
Comply with ongoing training for the unit and department
Supervision is received from the Associate Supervisor, Training Supervisor, Senior Clinical Technologist, Allied Health Supervisor, the Specimen Processing Manager, or other designated official
Function as a Team Leader (as requested/assigned) in the absence of an Associate Supervisor/Supervisor
Qualification
Required
High school diploma
Science classes at a college level are required
Ability to complete all training and testing
Preferred
Bachelor's degree in the natural or physical sciences or an equivalent combination of education and experience
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.
Founded in 1869
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heather Ascani
Director, Business Operations - Applied Systems Biology Core
Jack Kufahl
Chief Information Security Officer
Recent News
2025-12-11
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