Charter Global · 6 hours ago
Senior Program Manager
Charter Global is seeking a seasoned, hands-on Senior Program Manager to lead their most complex digital and operations initiative. The role involves orchestrating cross-functional delivery across various platforms and managing stakeholder visibility with tight timelines.
Responsibilities
Drive design → build → testing for multi brand combo stores (Dunkin’ + Jimmy John’s) with 1P (owned) and 3P (3rd Party) delivery orchestration
Coordinate Simphony POS current→future state, above store systems, store operations readiness, training, and rollout sequencing
Align and integrate the digital platform with third parties: (Vromo, Auth0 (tenant/permissions), Partner Integration Platform, and POS Adapters) for multi menu/multi POS environments
Coordinate with marketplaces/3PF, Walmart Non Trad, and other Non Trad partnerships (HMSHost, Love’s, WKRP, etc.); manage dependencies, SLAs, and testing
Ensure alignment with business cases, cost centers, ServiceNow project setup, and VNDLY contractor gating; support MC Tech/CapComm cycles
Qualification
Required
10–15+ years program/project leadership in QSR or large retail across digital ordering, delivery, and store systems
Proven execution in multi brand or multi POS environments; strong Simphony POS background preferred (Brink/Toast helpful)
Hands on with 1P/3P delivery orchestration, marketplace integrations, and driver/dispatch platforms (Vromo a plus)
Demonstrated ability to bridge platform, product, and store operations—from business outcomes to technical epics and operational playbooks
Company
Charter Global
Charter Global is an IT services company that offers consulting, digital solutions, and custom software development services.
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (19)
2022 (18)
2021 (19)
2020 (44)
Funding
Current Stage
Late StageRecent News
Business Insider
2025-10-17
EIN Presswire
2025-08-01
Company data provided by crunchbase