Survision · 22 hours ago
Technical Success Manager
Miami, FL
Full-time
Onsite
Senior Level
5+ years expSurvision is a global leader in Vehicle Recognition technology, seeking a Technical Success Manager to support their growth in North America. The role involves building and managing a network of qualified partners, acting as a technical interface between customers and internal teams, and ensuring efficient project delivery.
ElectronicsManufacturingParkingPublic SafetySecuritySmart Cities
Responsibilities
Define and execute the partner strategy for North America
Identify, recruit, onboard, and enable system integrators and installers by state/region
Build long-term, trust-based relationships with partners
Support partners during pre-sales phases (technical positioning, solution design, bids)
Structure partner training, certification, and ongoing enablement
Ensure partner performance, quality, and alignment with Survision standards
Act as the primary point of contact for customers during delivery phases
Coordinate project execution between partners and internal Survision teams
Provide technical guidance during installation, commissioning, and system handover
Ensure customer expectations are met in terms of scope, quality, timelines, and outcomes
Anticipate risks, resolve issues, and maintain customer satisfaction
Contribute to defining repeatable, scalable project methodologies adapted to small-to-medium projects
Bring hands-on understanding of electrical, networking, and field deployment constraints
Support commissioning and system integration when needed
Ensure installations and MCO (maintenance) activities are properly framed and supervised
Maintain Survision’s technical standards, even when execution is outsourced
Work closely with Sales, Product, R&D, and Support teams
Provide feedback from customers and partners to improve products and processes
Help shape pricing, service offerings, and partner engagement models
Qualification
Required
5+ years experience in one or more of the following roles:
Partner Sales Manager
Customer Success Manager (technical environments)
Technical Project Manager / Systems Engineer
Proven experience building and managing partner networks
Strong technical background (electrical systems, networks, field deployments, video or ITS a plus)
Ability to manage multiple small projects with a repeatable, efficient approach
Comfortable interfacing with customers, partners, and internal technical teams
Strong communication, organization, and stakeholder management skills
Willingness to travel within North America
Understanding of US multi-state project and contractor constraints
Company
Survision
Survision manufacturers specialized LPR ANPR Cameras for Parking, Access Control, Security, ITS, Tolling and Smart City solutions.
11-50 employees
Funding
Current Stage
Early StageRecent News
parkingtoday.com
2022-06-28
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