JMD Technologies Inc. · 9 hours ago
Network Support engineer or Support Engineer
United States
Contract
Remote
Senior Level
5+ years expJMD Technologies Inc. is seeking a Network Support Engineer to join their device management team. The role involves installation, operation, and troubleshooting of TR-069 devices in Verizon environments, ensuring successful activation and ongoing support for device vendors.
Information Technology & Services
Hiring Manager
Gurpreet Singh
Responsibilities
To perform FW upgrades and container package installations on devices
On boarding the new device types to Verizon environments and ensure upon successful activation
Script development/fixes (Zero touch & Custom functions)and testing upon request to accomodate the device requirements
Shell scripting on automating tasks in linux servers
To trouble shoot the device activation & communication issues with HDM application
Verification of new FW installation on test devices and provide support to customer and device vendors
Report generation on monthly basis (Device counts) & weekly basis (FW count cleanups)
Rolling restart of application servers with prior permission with clients
Cleanup of certain elements in application and DB on a quarterly/half yearly basis
Communicate status updates and information to customer, project team and appropriate personnel regarding progress on ongoing FW deployments and support related items
Ongoing maintenance and support for the test environments, application servers health check updates
Qualification
Required
Experience Level: 5 to 8 years
Experience in support, testing and software development is required
Familiar with Atlassian products such as JIRA and confluence
Knowledge and hands-on experience working with home networking equipment such as routers, gateways, extenders, etc
Hands on experience troubleshooting and resolving technical issues with complex devices and systems
Running communication traces and interpreting device and server test logs
Configuring software application (Home Device Manager - ACS server)
Skillset: Java script, SQL, Shell scripting (Linux)
Preferred
Experience with application servers such as Oracle/BEA WebLogic is preferred
Preexisting knowledge of TR-069 (CWMP) protocol is very helpful
Company
JMD Technologies Inc.
JMD Technologies Staffing, Recruitment and RPO service company managed with leaders having 21+ years of experience in the industry.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase