Willamette Dental · 6 hours ago
Appointment Center Representative
Hazel Dell, Washington
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expWillamette Dental Group is seeking an Appointment Center Representative to provide quality telephone customer service. The role involves efficient scheduling and effective communication with patients, doctors, and office staff while ensuring accurate information is relayed to patients.
Health CareHospital
Responsibilities
Utilize Appointment Center scheduling guidelines for patient scheduling and offer alternatives to patients when appropriate
Apply new patient distribution, access guidelines and correct appointment types to schedule patients
Update patient information and enter appropriate treatment plan into the database
Utilize call back list effectively
Identify and correct scheduling errors promptly
Confirm and verify insurance information, establish account and communicate payment procedures
Provide thorough and accurate information to patients by directing, informing and addressing any patient questions or concerns
Qualification
Required
High school diploma or GED required
Minimum of one year customer service or call center experience required OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position
Previous computer experience required, including working knowledge of Microsoft Windows applications, keyboarding and 10-key skills
Preferred
A minimum of one year healthcare and/or dental experience is desirable
Dental terminology desirable
Bilingual desirable
Benefits
Medical, dental and vision insurance
Tuition reimbursement
Flexible spending accounts
401(k) retirement plan with 5% match
Accidental death and dismemberment insurance
Life insurance
Voluntary disability insurance
Commuter benefits
Two complimentary pairs of Fig scrubs (clinical roles)
Employee assistance program
Paid Time Off (PTO)
Company
Willamette Dental
Willamette Dental Group is an multi-specialty group dental practice.
1001-5000 employees
H1B Sponsorship
Willamette Dental has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Eugene Skourtes
Co-Founder and CEO
Y
Yuen Chin
Chief Financial Officer
Recent News
Business Wire
2025-04-04
Company data provided by crunchbase