WarHorse Gaming · 15 hours ago
IT Supervisor - Lincoln
Lincoln, NE
Full-time
Onsite
Mid, Senior Level
2+ years expWarHorse Gaming Lincoln, LLC is a division of Ho-Chunk, Inc. seeking an Information Technology Supervisor to oversee IT operations at the WarHorse Casino Lincoln property. This role involves supervising IT technicians, managing daily IT operations, and ensuring effective support for end users while maintaining vendor relationships.
GamingOnline Games
Responsibilities
Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming, LLC
Lead, manage, plan, and supervise IT support staff for the Lincoln property
Oversee daily IT operations, delegate tasks, resolve escalated issues, and provide subject matter expertise
Provide technical support for casino information systems and manage vendor-supported business systems
Diagnose and resolve system issues, escalating to senior IT staff as necessary
Execute supervisory responsibilities in accordance with organizational policies and applicable laws, including training, scheduling, performance evaluation, coaching, and corrective action
Document, maintain, and update master desktop procedures for application installations, upgrades, and system images
Respond to emergency after-hours calls as required to resolve IT issues
Maintain current knowledge of WarHorse Casino IT infrastructure and systems
Ensure compliance with departmental internal controls, policies, procedures, and regulatory requirements
Collaborate with senior property management to optimize the use of information technology
Prepare reports and updates for WarHorse Gaming, LLC IT management
Perform other duties as assigned
Qualification
Required
Associate's degree in Computer Science or a related field
A satisfactory combination of applicable education and experience may be considered in lieu of degree requirements
Two (2) years of casino IT operations experience
Two (2) years of supervisory experience
Experience managing server technologies, networking, low voltage systems, Microsoft Office 365, Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), IP phone systems, point-of-sale systems, hotel property management systems, in-room technology, casino management systems, and player tracking systems for table games and slots
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Demonstrated discretion in handling confidential information
Strong leadership, communication, and problem-solving skills
Ability to work effectively under pressure
Benefits
Federal Employees Medical Coverage (Medical, Dental, Vision)
401(k) with immediate vesting & company match
Discounted meal program
Vacation, holiday, and sick days
Quarterly incentive program
Company
WarHorse Gaming
WarHorse Casino is a gaming app.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$300M2025-10-03Debt Financing· $300M
Recent News
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