JLL · 7 hours ago
Program Manager
Malvern, PA
Full-time
Hybrid
Senior Level, Lead/Staff
$110K/yr - $125K/yr
8+ years expJLL is a leading professional services firm specializing in real estate and investment management. They are seeking a Performance Manager to drive high-stakes decision-making through data insights, build BI dashboards, and lead programs that enhance operational excellence across client portfolios.
CommercialReal Estate
Responsibilities
Business Intelligence Strategy & Data Governance: Contribute to BI strategy development, integrate data governance standards, and request platform changes or solutions for client-facing BI dashboards as needed
Data Validation & Quality Assurance: Validate and clean input data, ensure accuracy of assumptions, manage outliers appropriately, and collaborate with Operations teams to identify and resolve data issues at their root cause
Stakeholder Collaboration & Analysis: Work closely with client and internal stakeholders to understand requirements, support data analysis, identify outliers, and provide analytical insights that help communicate data-driven stories
Client Partnership & Solution Development: Partner with clients to identify analytical needs, guide solution recommendations, and ensure alignment between data capabilities and business objectives
KPI & Performance Reporting: Collaborate with IFM and FM/ENG Directors to streamline KPI and SLA reporting processes, ensuring consistent performance monitoring and review cycles
Automated Reporting Development: Support development and automation of quarterly and monthly reports including client business reviews, health & safety reports, and operational dashboards to improve efficiency and accuracy
Program Enhancement & Implementation: Collaborate on developing new programs and enhancing existing initiatives, ensuring continuous improvement and alignment with business goals
End-to-End Program Management: Lead comprehensive program management for multiple concurrent initiatives, including roadmap development, cross-functional coordination, governance framework establishment, performance monitoring, and leadership communication of outcomes
Qualification
Required
Bachelor's degree from an accredited university
8+ years of Commercial (Corporate) Real Estate, IFM or Project Management experience
Demonstrated client relationship management skills
Strong analytical skills including root cause analysis and solution development
Outstanding organizational and time management skills
Excellent verbal and written communication skills
Computer proficiency in Word, Excel, PowerPoint, Adobe and Microsoft Project
Benefits
10% targeted bonus of the annual salary
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase