INSPYR Solutions · 15 hours ago
Service BDC Coordinator
Margate, FL
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrINSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Service BDC Coordinator, who will be responsible for confirming service reservations, conducting follow-up calls, and managing communication regarding service visits and recalls.
Information TechnologyProfessional ServicesStaffing Agency
No H1B
Responsibilities
Confirm service reservations, perform follow-up and survey calls
Perform calls, send text messages and emails on overdue service visits, recalls, campaigns, Special Order Parts; and any additional tasks requested by management
Master and follow all training materials including service call guides and Strategic Responses (word tracks) in order to accurately answer all guest's questions
Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer
Search for answer(s) to guest's questions prior to transferring calls to a Service Advisor or Manager
Qualification
Required
Must possess outstanding communication skills, a cheerful and enthusiastic disposition, and the ability to speak articulately
Display great work ethics, project a 'can do' attitude in the face of change
Enjoy conducting outbound telephone calls with enthusiasm and support the goals and vision of the team
Demonstrate proficient operational software techniques
Have the aptitude & desire to develop a solid understanding of product information related to all brands, vehicles and all maintenance/repair services provided by the service department(s) included with this group
Willingness to develop an understanding and adhering to Client Care Center Policies and Procedures
The ability to work flexible hours. The candidate must be available to work on Saturday and Sunday
Being punctual to work and when returning from lunch and break with a full adherence to set schedule
Benefits
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
Company
INSPYR Solutions
INSPYR Solutions is a information technology staffing service providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gregg Straus
Executive Vice President & Chief Financial Officer
Michelle Wren
Chief Operating Officer
Recent News
2025-09-12
Company data provided by crunchbase