First Horizon Bank · 22 hours ago
Fraud Protection Analyst
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expFirst Horizon Bank is a leading regional financial services company dedicated to delivering a seamless customer experience. The Fraud Protection Analyst will support the Director of Fraud Prevention by investigating outsorted payments and enhancing automation to improve customer and employee experiences while balancing fraud risk and customer satisfaction.
BankingFinanceFinancial ServicesRisk Management
Responsibilities
Develops and maintains skills required to correctly decision all outsorted exception payments before committed processing deadlines
Constantly evaluates opportunities for process improvement
Understands the importance of being knowledgeable/balanced in payments and customer satisfaction
Given the speed of new fraud attack vectors, eagerness to learn and develop new skills to combat fraud
Develop an understanding of the end-to-end flow within Fraud Protection Services to effectively communicate across the organization
Ability to adjust as needed to maintain KPIs for various payment rails
Evaluates risk factors when making critical transaction decisions
Performs other duties as required
Qualification
Required
Bachelor Degree required
Minimum of two years of fraud industry experience preferred
Must be able to travel domestically as required
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
H1B Sponsorship
First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (31)
2023 (15)
2022 (17)
2021 (19)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
Recent News
2026-02-02
2026-01-17
Company data provided by crunchbase