Fraud Protection Analyst jobs in United States
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First Horizon Bank · 6 hours ago

Fraud Protection Analyst

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

First Horizon Bank is a leading regional financial services company dedicated to delivering a seamless customer experience. The Fraud Protection Analyst will support the Director of Fraud Prevention by investigating outsorted payments and enhancing automation to improve customer and employee experiences while balancing fraud risk and customer satisfaction.

BankingFinanceFinancial ServicesRisk Management
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H1B Sponsor Likelynote

Responsibilities

Develops and maintains skills required to correctly decision all outsorted exception payments before committed processing deadlines
Constantly evaluates opportunities for process improvement
Understands the importance of being knowledgeable/balanced in payments and customer satisfaction
Given the speed of new fraud attack vectors, eagerness to learn and develop new skills to combat fraud
Develop an understanding of the end-to-end flow within Fraud Protection Services to effectively communicate across the organization
Ability to adjust as needed to maintain KPIs for various payment rails
Evaluates risk factors when making critical transaction decisions
Performs other duties as required

Qualification

Fraud industry experienceAnalytical skillsCritical thinkingChange managementTechnical acumenPayments process knowledgeProcess improvementEagerness to learnInterpersonal skillsCommunication skills

Required

Bachelor Degree required
Minimum of two years of fraud industry experience preferred
Must be able to travel domestically as required

Benefits

Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match

Company

First Horizon Bank

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First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
dateFounded in 1864
location
Raleigh, North Carolina, USA
people-size5001-10000 employees
web-link
https://www.firsthorizon.com/pmc

H1B Sponsorship

First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (31)
2023 (15)
2022 (17)
2021 (19)
2020 (16)

Funding

Current Stage
Late Stage

Leadership Team

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Hope Dmuchowski
Chief Financial Officer
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Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
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Recent News

PR Newswire
First Horizon Wealth Management Welcomes Eric Teal as Chief Investment Officer
2026-02-02
PR Newswire
Mike Holly Joins First Horizon Bank as Senior Vice President, Head of Deposit Product Management
2026-01-23
The Real Deal
HS Development’s Seabrook Town Centre finally breaks ground
2026-01-17
Company data provided by crunchbase