PenFed Credit Union · 2 hours ago
Home Lending Processor I
San Antonio, TX
Full-time
Hybrid
Entry Level
1+ years expPenFed Credit Union is one of America's largest federal credit unions, serving millions of members with a wide range of financial services. They are seeking a Home Lending Processor I to provide guidance in fulfilling loan qualification requirements while ensuring exceptional member service throughout the mortgage process.
BankingCreditFinanceFinancial ServicesLending
Responsibilities
Review all loans and registrations for completeness and accuracy
Responsible for generating communicating and obtaining the Account Condition Letter (ACL) per Regulation B requirements
Act as members' and real estate agents' main point of contact throughout the mortgage process, ensuring excellent levels of service by providing guidance/advice/counsel in a detailed and comprehensive manner
Evaluate credit history, income levels and assets/liabilities; calculate debt- to-income and loan-to-value ratios
Restructure loan request and recommend for adverse action as needed
Review and address items involving loan product, credit, occupancy and employment verifications and order verbal verification of employment (VVOE) for pay-off accounts
Request action from Disclosure Desk and other internal partners as required by valid change in circumstances
Collect, analyze and ingest document to clear ACL conditions
Update loan origination system with the information from collected documents and re-run Desktop Underwriter (DU) as appropriate
Maintain a working knowledge of both originating systems for home equity loans and lines of credit
Assemble and submit completed file to Underwriting (UW); clear manual conditions, cure title issues, resolve appraisal discrepancies with appraisal review group as needed
Clear any prior-to-fund conditions that arise after final UW approval before passing loan to Closing
Remain main point of contact with borrower through closing and funding and answer any questions that borrower may have (e.g. questions on the Closing Disclosure)
Manage and cure any QC loan issues that require borrower communication
As required, ensure proper re-disclosures are prepared and delivered to the member within regulatory guidelines based on identified change in circumstances
Qualification
Required
Bachelor's degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
Outstanding communication and problem-solving skills
Strong attention to detail and organization
Diligent and resourceful in finding solutions
Ability to perform quality work and adhere to timeliness standards established by management
Ability to manage a high-volume pipeline
Able to work independently and proactively, prioritizing workload and handle multiple tasks
Preferred
Minimum of one (1) year of experience preferably in residential mortgage lending in 1st Trust Mortgage or Home Equity processing/closing is preferred
Encompass Experience preferred
Benefits
Comprehensive health, dental, and vision plans
Paid time off
Paid parental leave
Care support
Fitness center access
401(k) match
Employee loan discounts
Fully paid life and disability coverage
Education assistance
Community involvement
Volunteer opportunities
Company
PenFed Credit Union
PenFed Credit Union offers banking services, loans, mortgages, and credit cards to individuals and small businesses.
1001-5000 employees
H1B Sponsorship
PenFed Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (10)
2022 (21)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$845.89M2025-09-22Debt Financing· $398.49M
2024-08-29Debt Financing· $447.4M
Leadership Team
Sarah Heintzman
Executive Vice President, CFO
Andrea McCarren
Senior Vice President & Chief Content Officer
Recent News
The Virginian-Pilot
2025-11-05
Company data provided by crunchbase