Universal Orlando Resort · 15 hours ago
Senior Lead Software Engineer, Payments
Orlando, FL
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expUniversal Orlando Resort is seeking a Senior Lead Software Engineer to oversee technical efforts related to Payments. This role involves creating, testing, and supporting software applications while providing technical leadership and guidance to a team of engineers and partners.
Entertainment
Responsibilities
Provide technical leadership to application engineers, software engineers, developers, and architects in supporting, conceptualizing and development of software programs and applications in our payment ecosystem
Maximize our system availability by troubleshooting our payments systems, and identifying defects found during the software development to assign to the correct teams for timely resolution
Oversee system monitoring and ensure proper documentation of existing Payment systems. For new projects, ensure proper business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments
Design, run and monitor software tests on new and existing systems for the purposes of correcting errors, isolating areas for improvement, and general debugging
Support PCI Initiatives, Release Management and Change Control processes along with other UPR Compliance Initiatives
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Performs other duties as assigned
Qualification
Required
Bachelor's degree or equivalent work experience desired in one or more of the following fields: Computer Information Technology, Computer Programming and Analysis, Industrial Technology, Electronics Engineering Technology
7+ years equivalent work experience
Experience with relational databases (such as MSSQL) or NoSQL (such as CouchDB) platforms required
Experience with API Gateways (such as KrakenD) required
Proven hands-on experience as a software engineer with a focus on one or more technologies inclusive or adjacent to the technologies defined in the Position Description for the role
Conflict resolution and problem-solving techniques required
Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience)
Demonstrated ability to produce high quality technical documentation
Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity
Experience with large scale enterprise system development and integration
Preferred
Experience preferred in payment systems project management, business analysis, or system design in addition to development experience
Good presentation, facilitation, communication, and negotiation skills preferred
Experience with CI/CD pipeline (such as GitLab) and monitoring tools (such as ELK/Prometheus) preferred
Experience with Kubernetes or other containerization platforms preferred
Proven ability to be a technical lead and assist in the technical growth of other Team Members and operate as the technical expert for multiple applications
Business Analysis — proven success collaborating directly with internal customers (i.e., product owners) to understand their needs and translate them into a working solution
Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure
Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them
Experience with Agile, Scrum, and Scaled Agile Framework a plus
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase