Alaka`ina Foundation Family of Companies · 22 hours ago
Network Administrator
Maui
Full-time
Onsite
Mid Level
3+ years expThe Alaka’ina Foundation Family of Companies is looking for a Network Administrator to support their government customer. The role involves maintaining and troubleshooting network infrastructure, ensuring continuous network access, and managing security policies and compliance.
CharityCommunitiesGovernment
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site operational network infrastructure to include all routers, switches, encryption devices, peripheral equipment, file/print servers, software, configuration, security and vulnerability management, and interfaces
Ensure continuous network access and to perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability, and performance
Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability
Install, operate, and maintain vulnerability management hardware and software
Maintain, update, and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance
Apply and maintain network management Automated Information Systems (AIS) to include SolarWinds, Splunk, Puppet, Cisco Identity Services Engineer (ISE), Cisco Prime, Terminal Access Controller Access Control System (TACACS), and GEM X Universal Remote Encryptor Manager
Configure, manage, maintain all VoIP/PA/VTC/Intercom systems to include Cisco Unified Call Manager (CUCM) servers, Cisco media gateway routers, analog phones, vIPer, and Cisco 7900-series, 7800-series, and 8800-series IP telephones
Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System
Perform cryptographic rekeys in support of SIPRNet and JWICS operations
Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP). The Contractor shall provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems
Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements
Support all integration projects during installations and/or equipment enhancements
Support all inspections of the Contractor’s area of responsibility (i.e., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.)
Provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network
Assist End User specialists with troubleshooting any network issues affecting communications systems to include Window 7 workstations, Windows 10 workstations, Windows Server 2008, and Windows Server 2012, Red Hat Enterprise Linux (RHEL), Network Printers, Commercial Mobile Devices (CMD), Land Mobile Radios (LMR), and Video Teleconferencing Systems (VTCs)
Troubleshoot, and repair failed automated patching on client systems
Apply DISA STIGs, IAVAs, TCNOs, TCTOs and Local Security Guidelines, while following local change management policies and procedures
Answer calls, e-mails, and tickets submitted by customers within 24 hours of notification
Remotely troubleshoot and resolve end user support tickets and work orders. If on-site repair is required, the Contractor shall coordinate and transfer tickets to End User specialist for response and resolution
Maintain and administer an integrated data management system for collection, control, publishing, and delivery of all program documents
The data management system shall include but not be limited to the following types of documents: Standardized Switch/Router Configurations, Network Topology Diagram, IP Address Management, Virtual LAN Management, TCNO Database, AFNetOps Compliance Tracker, and STIG Compliance Checklists
Provide the government with electronic access to this data, including access to printable reports. Documentation shall also include equipment listing with serial/model numbers and manufacturer specifications
Perform cable installation, fabrication, and management to include Protected Distribution Systems (PDS), fiber optic cabling, and CAT 5E/6E cabling
Will be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for network operations
Shall meet response time: 100% for emergency; 95% for urgent; and 90% for routine tickets
Maintain hours of operation for CFP support as 0700-1630, Monday through Friday (Bldg. 550) and 0600-1500 (MSSC), excluding Federal Holidays
Other duties as assigned by supervisor
Qualification
Required
DoD 8140 IAT Level 2 Certified
Three (3) years related experience
Must be a U.S. Citizen
Must pass Single Scope Background Investigation (SSBI)
Must have an active DoD SECRET clearance, must be willing to obtain TS/SCI clearance
Preferred
CCNA/CISSP
Bachelor's degree in IT field
Benefits
401K plan with company match
Medical, dental, disability, and life insurance coverage
Tuition reimbursement
Paid time off
11 paid holidays
Company
Alaka`ina Foundation Family of Companies
Alaka`ina Foundation Family of Companies is comprised of industry recognized government service firms.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Carroll
Chief Science Officer
Company data provided by crunchbase