NEOGOV · 12 hours ago
Manager, Human Services Operations
2440 Thompson Street, FL
Full-time
Onsite
Mid, Senior Level
$80K/yr - $130K/yr
3+ years expNEOGOV is seeking a Human Services Operations Manager for Lee County's Department of Human & Veteran Services. The role involves leading teams, ensuring compliance with public resources, and overseeing programs that assist residents with stability, housing, and essential supports.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide oversight and management of federal, state, and local programs and grant funding to ensure compliance with regulations, policies, and budget requirements
Lead and manage staff, including recruitment, performance evaluations, coaching, training, and professional development
Develop, implement, and maintain operational systems, policies, and procedures to support efficient and compliant program delivery
Interpret and apply federal regulations, state laws, and departmental policies
Develop program and grant budgets and oversee staff responsible for grants, contracts, compliance, housing, and data management
Oversee compliance for multiple funding sources, including HOME, CDBG, ESG, CoC, TANF, DCF, Challenge funds, and others
Coordinate and lead audits, monitoring reviews, and corrective action processes
Analyze program data and prepare reports for funders, county leadership, and other stakeholders
Monitor grant agreements and contracts to ensure timely expenditures and adherence to reporting and audit requirements
Coordinate county-initiated amendments to strategic plans and support department goals, objectives, and performance measures
Collaborate with nonprofit organizations and community partners to assess needs and support program development
Prepare and deliver presentations and respond to inquiries from the Board of County Commissioners, county management, government agencies, and the public
Ensure compliance with all county and departmental policies and procedures
Perform other related duties as assigned
Qualification
Required
Any combination of education and experience equivalent to a Bachelor's degree in Public Administration, Business Administration, Finance, Social Services, or a related field
Three (3) years of experience in social services, grant management, program administration, compliance, or public sector management, and 1 year supervisory experience
Valid driver's license with an acceptable driving record
Preferred
Master's degree in a related field
Experience managing federal and state grants, including HUD-funded programs (HOME, CDBG, ESG, CoC)
Strong background in budgeting, audits, monitoring, and compliance
Experience working with nonprofit and community-based organizations
Benefits
Low-cost medical coverage
Life insurance
Tuition reimbursement
Florida Retirement System (FRS)
Paid holidays
Generous leave
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Medical Reimbursement Account
Dependent Care Reimbursement Account
Pharmacy, including Mail-Order Pharmacy
Informed Health Lines (Nurse Hotline)
Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)
Optional Life Insurance
Long-Term Disability (60% of pre-disability salary at no cost to employee)
Short-Term Disability
Sick Leave Pool
Flu vaccinations
Wellness Programs
Florida Retirement System (FRS)
Deferred Compensation (457) Plans
Financial Savings/Management Programs
Holiday Pay - 11 Paid Holidays Annually
Paid Sick Leave
Paid Vacation Leave
Bereavement & Civic Duty Leave
Family and Medical Leave
Military Family & Medical Leave
Educational Leave
Employee Assistance Program
United Way 2-1-1 (Lee County Employee Resource Program)
Educational Assistance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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