Progressive Leasing · 1 day ago
Senior Manager, Payroll Payment Operations (Purchasing Power) | Hybrid
GA
Full-time
Hybrid
Senior Level
5+ years expProgressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are hiring a Senior Manager, Payroll Payment Operations to lead and manage the Payroll Payment Operations team, ensuring accurate and timely processing of payroll-related activities while collaborating with various departments to enhance client and customer experiences.
Financial ServicesInsurance
Responsibilities
Manage the day-to-day functions of the Payroll Payment Operations team, ensuring all processes are completed accurately and timely
Set SMART goals and objectives for team members and monitor progress and provide routine feedback for improvement and development. Allocate workload according to individual competencies and interests
Ensure team is performing at optimal levels by establishing and monitoring KPIs and SLAs, and overseeing their interactions with Client Success, Account Management, Customer Care, Account Recovery, and IT
Support Senior Director in setting goals that drive value for CFO team and align with the organization’s goals
Lead discussions with internal and external parties to ensure timely resolution of payroll calendar, deduction, allotment, and/or direct deposit issues and drive efficiencies while providing exceptional customer service
Monitor escalations (customer complaints, client AR, bankruptcy, past due remits, etc.), communicate regular status updates to cross-functional business partners and ensure prompt resolution
Support the reconciliation of accounts receivable and cash account activity to the general ledger; assist the accounting team with the resolution of open reconciling items related to payroll payments
Oversee the reconciliation of customer payments to expected deductions and identify trends in customer delinquency related to file delays, client errors, or internal processing errors
Proactively communicate these trends to cross-functional business partners to prevent client and customer escalations
Identify and correct any variances between front-end customer contract data and financial systems
Review and provide all necessary data for internal and external audits
Other duties to support Payroll Payment Operations team as assigned
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or related field
5+ years of operational, accounting, or financial management experience
3+ years of people management experience
Proficiency in Microsoft Office applications, including extensive experience with MS Excel (pivot tables/vlookups)
Ability to work with large volumes of data across multiple systems that impact various function
Proven ability to coach and develop teams that drive results
Excellent organizational and time management skills/ability to continually prioritize and respond to top priorities with a sense of urgency
Ability to meet deadlines while adapting to a growing and changing environment
A keen eye for detail and desire to probe further into data
Ability to make important decisions under pressure without losing composure
Strong problem-solving and analytical skills; ability to synthesize large quantities of complex data and/or functions into actionable information
Ability to work with all levels of the organization and maintain confidentiality
Strong communicator with the ability to define and communicate business issues, with experience building close cross-functional relationships and engaging management
Benefits
Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
401k Retirement Plan
Flexible PTO
Career Development
Employee Purchase Program
Company
Progressive Leasing
Progressive Leasing provides a unique NO CREDIT NEEDED lease purchase option tailor-made for both the wireless carrier and customers.
1001-5000 employees
H1B Sponsorship
Progressive Leasing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (8)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Connie Washington MBA, MSML, SPHR, SHRM-SCP
Vice President People Partners and DEI
Kevin Nichols
Vice President, Strategic Planning & Partnerships
Recent News
Morningstar.com
2025-11-07
Business Wire
2025-10-23
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2025-07-23
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