Hyatt Regency San Francisco · 6 hours ago
Assistant Director of Operations
San Francisco, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$107K/yr - $136K/yr
3+ years expHyatt Regency San Francisco is committed to creating exceptional travel experiences and fostering a sense of belonging. The Assistant Director of Operations plays a vital leadership role in managing hotel operations, ensuring a high-quality guest experience across multiple departments, and aligning operations with strategic goals.
Hospitality
Hiring Manager
Tracie H.
Responsibilities
Assist in overseeing daily hotel operations to ensure a consistent, high-quality guest experience
Partner with department heads to ensure efficient staffing, training, scheduling, and performance management
Drive operational excellence by analyzing performance data and implementing process improvements
Ensure all departments comply with company standards, brand expectations, and regulatory requirements
Support the Director of Operations in developing and executing strategies to meet or exceed service, revenue, and profitability goals
Handle guest concerns and operational issues with a proactive, solution-oriented approach
Participate in budgeting, forecasting, and cost-control measures
Lead by example, fostering a positive and professional work culture aligned with company values
Assist in preparing for and leading daily stand-up meetings and operations reviews
Support recruitment, onboarding, and training efforts across operational departments
Qualification
Required
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)
Minimum of 3-5 years of experience in hotel operations, with at least 2 years in a supervisory or management role within the Rooms and Food & Beverage Division
Strong knowledge of hotel operations, including front desk, housekeeping, and food & beverage
Excellent leadership, interpersonal, and communication skills
Ability to work under pressure, manage multiple tasks, and solve problems efficiently
Proficiency in hotel management software and MS Office
Flexibility to work evenings, weekends, and holidays as required
Benefits
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more
Company
Hyatt Regency San Francisco
Dramatic architecture, panoramic views and a waterfront setting are just a few reasons why Hyatt Regency San Francisco is a top destination hotel in the Embarcadero district.
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase