Serve Robotics · 1 day ago
Operations Associate (Downtown, Los Angeles)
Downtown Los Angeles
Full-time
Onsite
Entry Level
$22/hr - $22/hr
1+ years expServe Robotics is reimagining urban deliveries with their autonomous sidewalk robots. As an Operations Associate, you will ensure the smooth operation of these robots, assisting them in the field, performing maintenance tasks, and collaborating with various teams to enhance delivery efficiency.
Artificial Intelligence (AI)Food DeliveryLogisticsRobotics
Responsibilities
Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise
Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots
Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation
Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed
Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being
Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment
Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear
Qualification
Required
Valid drivers license
Comfortable driving mid-size utility vehicles as needed
Capable of lifting and maneuvering items weighing up to 50 pounds
Demonstrated ability to engage with customers in a professional setting
Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require
Preferred
Experience with Jira
1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
Experience using work communication tools (ie. Slack)
Strong organizational, collaboration, and problem-solving skills
Company
Serve Robotics
Serve Robotics designs and operates autonomous sidewalk delivery robots focused on last-mile food and retail logistics.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$394MKey Investors
PostmatesNVIDIA,Uber,Wavemaker PartnersNVIDIA
2025-10-10Post Ipo Equity· $100M
2025-01-07Post Ipo Equity· $80M
2024-12-01Post Ipo Equity· $86M
Leadership Team
Ali Kashani
Co-founder & CEO
Dmitry Demeshchuk
Co-Founder and VP of Software
Recent News
2026-01-22
Company data provided by crunchbase