Cypress HCM · 7 hours ago
Merchandise Strategy Project Manager
Cypress HCM is seeking a Merchandise Strategy Project Manager to lead strategic merchandising initiatives. The role involves collaborating with cross-functional teams to drive business initiatives, optimize results, and support the execution of merchandising strategies.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Establish a Control Tower to drive E2E execution governance of category/line review and Go-to-Market process
Ensure standardization across all categories
Ensure exit strategy and SKU transition planning governance; space/inventory timelines are met
Drive down no home no clearance, donations and correctives through tracking to plan
Inclusive of new item introductions (and exits) and off-cycle test and learn
Partner closely with Marketing to identify key planning inputs to drive channel plans and ensure effective communication of Merchant priorities
Define process inputs and ensure timely delivery from Merchant teams within individual SBUs
Identify opportunities to streamline/automate inputs and create a universal source of truth for planning documents
Drive omni promotional process and governance: Go-to-market (merchandising) strategy, evaluation with finance, approval with leadership team, omni execution
Enterprise, cross-category, brand/category promotions
Document process and RACI
Inform system enhancement roadmap
Track execution
Project management across the above workstreams
Project Plan to define strategic, operational, and timeline goals
Governance guidelines for each workstream and overall program
Kickoff and ongoing cross-channel communication to coordinate Merchandising, Marketing, Inventory, Vendor Ops, Business Information, Technology, Data Engineering, Enterprise Data Analytics, and Executive teams
Alignment with project team, sponsors, stakeholders on ongoing resources needed to support initiatives
Risk/Resolution Management across workstreams
Coordination and support for execution of deliverable across multiple workstreams, to include but not limited to: Coordination of visibility to strategic plans and execution standards and status
Coordination of key constituents across the enterprise to design and develop processes and technology to successfully support Merchandising objectives
Close work with project leaders to ensure consistency and seamlessness of user experience across workstreams
Ensure coordination between existing and new functionality, as well as process and procedure to be embedded in new initiatives
Resolution of any process, system and/or communication gaps to ensure smooth transition
Coordination of change management and training as needed to ensure successful transition
Collaboration with Merchandising Enablement & Training and Operational teams as needed to document and develop training associated with any new or modified systems, processes and procedures
Drive collaboration and deliver a service-oriented working environment with the primary focus on providing excellent service to Merchants, actively involving them in the process and leveraging everyone's expertise to achieve the best possible outcome; emphasize cooperation, shared responsibility, and a customer-centric approach to problem-solving
Create a framework to ensure consistent, actionable analytics and reporting to support and guide decision making for all Merchants as they collaborate across the organization
Drive change management and adoption of merchandising process, strategy, and technology improvements
Manage workstreams across the broader Merchandising Operations, Strategy & Support team as needed
Strong leadership, organization, coaching and influencing skills
Strong interpersonal skills with the ability to communicate effectively at all levels; including executive leadership, stakeholders, and external contractors / suppliers
Ability to create the case for change and help drive and manage the change with internal and external stakeholders. Ability to solve problems by assessing the situation, leveraging and analyzing relevant data, identifying root cause and developing potential solutions
Makes informed decisions, demonstrates initiative, and acts with autonomy to execute initiatives
High level of agility and adaptability; ability to quickly learn details of new business challenges and identify dependencies and impacts of other key initiatives
Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently
Drives results and establishes metrics to monitor, track, and report sourcing project progress
Qualification
Required
4-year degree
3-4 years in Retail, Project Management, Merchandising functions, Retail Analytics or related areas
Strong knowledge of retail merchandising cross-functional teams and dynamics, retail merchandising systems, processes, and tools
Experience working cross-functionally with merchandising, marketing, IT, finance, Channel teams, operations
Proven ability to drive projects from inceptions to delivery with structure, timely communication, and governance
Proven track record driving and delivering results
Excellent written and verbal communication skills, including presentation skills
Demonstrated ability to guide and influence
Significant project and program management experience, and ability to manage high visibility projects to completion
Strong analytical skills, attention to detail, and ability to manage complex projects
Demonstrated success developing and building strong teams
Preferred
Proficiency in data analysis tools (Excel, SQL, Tableau, Power BI)