Massage Heights Indianapolis · 10 hours ago
Spa Front Desk Receptionist
Parkway, CA
Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrMassage Heights is a company dedicated to creating exceptional experiences for their guests. They are seeking a vibrant Guest Service Manager to ensure smooth daily operations and deliver outstanding service at their TPC Parkway location.
Health Wellness & Fitness
Responsibilities
Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments
Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge
Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties
Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience
Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations
Connect with guests to build rapport and create a warm, memorable experience throughout every interaction
Contribute to team culture centered on positivity, collaboration, and result-oriented solutions
Qualification
Required
Warm, approachable, and genuinely enjoy connecting with people
Calm under pressure and solution-focused when challenges arise
Attentive to details that enhance the guest experience
Motivated to meet goals and go the extra mile for guests and teammates
Available to work of 25+ hours/week, including a mix of mornings, evenings, and weekends
Reliable and flexible, with dependable transportation to travel between locations if needed
Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks
Preferred
Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most
Benefits
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Comprehensive Health & Wellness Benefits
Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
Company
Massage Heights Indianapolis
Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
Founded in 2017Indianapolis, Indiana, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase