State of Florida · 1 day ago
OPERATIONS ANALYST I - 37011357
Orlando, FL
Full-time
Onsite
Entry Level
$41K/yr - $41K/yr
2+ years expThe State of Florida's Department of Environmental Protection is seeking an Operations Analyst I to assist in organizational studies and evaluations of office procedures. The role involves managing records, consulting on internal procedures, and ensuring compliance with public records requests while maintaining effective communication with the team and the public.
Government Administration
Responsibilities
Reviews and consults on the implementation of paper and electronic records in accordance with procedures established by the Department of State, the Department of Environmental Protection, and the Central District
Reviews and coordinates the DMRs and update DMR Review SharePoint Site as assigned and alerts the appropriate manager/staff when noncompliance thresholds are met
Consults on procedures to ensure work meets internal and external dashboards and key performance indicators
Consults with Central District Management on public records requests; ensures responses are provided timely, thoroughly, and accurately to public records and information requests
Reviews, consults on and implements the processing of the entry of data from CAP and Permitting/Waste Cleanup related reports to include drinking water, wastewater, groundwater, air, asbestos, and others as appropriate. Update internal and external tracking as necessary
Consults with Central District staff on the updating of permitting data in WAFR and WAFR PA as appropriate to ensure it accurately reflects the required parameters as new facility permits are issued and/or modified. Promote electronic data submission through support of EzDMR including updates, corrections, and generation of new templates
Coordinates with Central District staff on the entry of data into the various Departmental databases, as requested. Databases can include but are not limited to Oculus, Oracle, Asbestos, Air Resources Management, Potable Water Systems, and others are required or assigned
Consults with staff on questions and answers from the general public regarding routine environmental issues and maintains a directory of affiliated agencies and entities so that the public may be referred to the proper authority. Coordinates the answering and routing of all incoming telephone calls to maintain efficiency of calls being assigned by the appropriate section or individual from the central switchboard. Coordinates the taking and relaying of messages for personnel when they are unavailable. Oversees and coordinates the greeting of, announcing of, and directing of all visitors to the appropriate areas and the issuing of visitor identification badges
Implements and coordinates the scanning of incoming paper mail, and properly routing both electronic and paper copies and logging/filing as appropriate
Coordinates the utilization of Cherwell for mail centralization. Work shall include, but not be limited to, coordinating the processing of documents for OCULUS; entry and mailing (electronic & paper); and database updates, within established timelines
Coordinates with Central District staff on the receipt and opening of incoming paper mail, that the incoming documents are stamped with the date stamp and distributed to the various sections, addressee or to the Data Entry Section
Coordinates with Central District staff on the receipt of electronic mail, ensuring appropriate routing and filing in the proper electronic filing system
Completes purchasing and various financial related and travel tasks as assigned
Oversees and maintains reception area and ensures workspace in a neat and orderly manner
Performs other work as assigned by Supervisor
Qualification
Required
Knowledge and proficiency in Microsoft office applications and have general knowledge of PC operation and maintenance
Knowledge and ability to enter and retrieve data from various Departmental database(s)
Ability to understand and apply applicable rules, regulations, policies, and procedures; as well as having a general knowledge of the Department's permitting, compliance, and business policies and procedures
Ability to plan, organize, coordinate work assignments, organize work files, interpret, and evaluate technical information, and compile reports as necessary
Ability to work, establish, and maintain effective relationships with co-workers and other State agencies
Knowledge of proper telephone etiquette, procedures, and operation, as well as interpreting customer needs and route calls as appropriate; including, promptly responding to all phone calls (or emails) or other requests from the public
Knowledge of Florida Public Records Management including storage, retrieval, and public records requests
Knowledge of accurate use of English grammar, punctuation, spelling, and provide accurate proofreading
Ability to work both independently and in a team environment, sometimes with shared responsibilities
Ability to always dress and act professionally when representing DEP, whether inside or outside the office environment
Ability to communicate effectively both orally and in writing professionally with both internal and external customers and make exceptional customer service a priority
Ability to follow directions and meet designated Level of Service protocols and timeframes
Ability to file accurately and retrieve file information
Ability to keep supervisor informed of all relevant events, including but not limited to, changes in work schedule, progress on assigned work tasks, and relevant contacts from the general public
Ability to avoid personal use of department resources such as vehicles, computers, e-mail, and phones
At least 2 years of verifiable related experience. Post-secondary degrees from an accredited college or university may be used as an alternative for the required years of experience on a year-for-year basis. A credential evaluation report from an approved agency must be submitted along with all foreign degrees
Travel
Valid Driver's License
The incumbent of this position, in accordance with sections 110.1127 and 435.04, Florida Statutes and DEP Directive 422, Background Investigations, is required to successfully complete a background and fingerprint check
Vendor Invoice, Chapter 215.422, F.S
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Tuition waivers
Total Compensation Estimator Tool
And more!
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
St Pete Catalyst
2026-01-25
St Pete Catalyst
2026-01-14
2026-01-14
Company data provided by crunchbase