NuHarbor Security · 7 hours ago
Security Operations Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$137K/yr - $168K/yr
8+ years expNuHarbor Security is dedicated to enhancing the cybersecurity of its clients through a comprehensive suite of services. The Security Operations Manager will lead a team focused on vulnerability management, mentoring team members, and ensuring efficient operations aligned with company goals.
ConsultingCyber SecurityEnterpriseNetwork SecuritySecurity
No H1B
U.S. Citizen Only
Responsibilities
Leads a team responsible for configuring, managing, and optimizing vulnerability management tools to identify, assess, and prioritize security risks across organizational assets
Foster a collaborative, accountable team culture that supports high-quality, on-time delivery
Builds and encourages self-directed teams, fostering an open, collaborative culture to
Promotes operational excellence through rigorous quality controls and continuous improvement
Manages team performance and resource allocation to clients using established key performance indicators
Mentor security team members in vulnerability management best practices, supporting their technical growth and professional development
Serve as the escalation point for internal teams and Managed Services clients for performance and resource allocation, proactively and reactively managing service requirements, customer issues, and helping clients win
Represent NuHarbor in client interactions, addressing questions and concerns with professionalism
Supports daily operations and strategic initiatives across security and service delivery teams with a focus on strategic and process improvement initiatives
Manages product quality by reviewing tickets, backlogs, compliance with SLA/SLOs, handling guidelines, runbook adherence, and policy compliance
Assists the sales organization in articulating our value to prospective clients
Collaborates on innovative technical solutions aligned with company strategic goals
Provides technical escalation support for 24/7 coverage
Provides direction, leadership and mentoring for team
Qualification
Required
Bachelor's Degree and eight (8) years' working in directly applicable Cybersecurity or related technical positions
In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required
Three (3) years of experience should be in a leadership and/or management role
Five (5) years of direct experience supporting vulnerability management programs, tools, or processes
Proficient understanding of project management
Demonstrated experience managing, coaching, and mentoring a technical team
Proven experience leading large-scale process improvement and change initiatives
Demonstrated experience successfully leading customer-facing teams who work with cybersecurity technology platforms
The ability to make complex subjects understandable to various audiences ranging from cyber practitioners to business executives
Demonstrated ability to prioritize work across several projects and balance workload
Experience with data visualization tools and strong analytical skills
Proven ability to coach and explain security operations and cybersecurity to clients and teams
Must be a citizen of the United States
Client facing professionalism with exemplary written and verbal communication skills
Preferred
Proven experience managing service delivery teams who serve multiple clients
Intimate knowledge of Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
Experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset
Experience with multiple operating systems (Linux, MacOS, Windows), their command lines, processes, and file systems
Expertise in the cybersecurity space, especially security monitoring (MSSPs, MSPs)
Hold at least one relevant industry certification (GCFA, GCIH, CEH, CISM, CISSP, etc.)
Demonstrated client facing professionalism with exemplary written and verbal communication skills
Proactive and performs well in all aspects of your Security and strategic work
Proven ability to balance operational and strategic work
Benefits
Eligible for the company bonus plan at a 10% target
Paid time to give back in your community
Generous PTO
Company
NuHarbor Security
NuHarbor Security is an end-to-end cybersecurity services company with a focus on best of breed security technologies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rupal Patel
Chief Financial Officer
Recent News
vermontbiz.com
2025-10-19
2025-07-18
Help Net Security
2025-04-15
Company data provided by crunchbase