The US Oncology Network · 7 hours ago
Patient Scheduling Coordinator
Peoria Metropolitan Area
Full-time
Onsite
Entry Level
$16/hr - $25/hr
3+ years expThe US Oncology Network is seeking a Patient Scheduling Coordinator responsible for managing patient scheduling and ensuring a smooth scheduling experience. This role involves handling high-volume calls, scheduling appointments, and coordinating with providers while maintaining exceptional customer service.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Answer and manage approximately 100 calls daily, including scheduling appointments, rescheduling, and handling inquiries
Schedule patient appointments for office visits, scans, labs, and procedures following established protocols
Communicate appointment details and instructions clearly to patients and internal staff
Document all call interactions and scheduling details accurately in the electronic medical record (EMR)
Coordinate with providers and other departments to ensure accurate scheduling and follow-up
Handle missed or changed appointments and ensure timely rescheduling
Maintain professionalism and compassion when dealing with patients, including those who may be upset or stressed
Support the scheduling team with administrative tasks as needed
Follow all legal regulations including HIPAA, and all company policies and procedures
Perform all other Scheduler duties as requested
Qualification
Required
High school diploma or GED (required)
Strong communication, problem-solving, and multitasking skills
Ability to work independently and as part of a team in a fast-paced environment
Preferred
3+ years of experience in a healthcare setting (preferred)
Familiarity with EMR systems and medical terminology
Benefits
Medical, dental, and vision insurance (multiple plan options)
Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
401(k) retirement plan with employer contributions
Company-paid life, short-term, and long-term disability insurance
Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Paid time off and holidays
Employee Assistance Program (EAP)
Discounts through our Perks Program
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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