Accounting Lead Technical Support Engineer jobs in United States
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Entrata · 9 hours ago

Accounting Lead Technical Support Engineer

Entrata is a global leader in property management software, serving property owners, managers, and residents. The Accounting Lead Technical Support Engineer provides advanced technical support for customers using property management accounting software, contributing to internal knowledge sharing and process improvements while collaborating across departments for efficient customer support.

LeasingMobile PaymentsOnline PortalsPaaSProperty ManagementPropTechReal EstateSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Providing advanced technical support for customers utilizing property management accounting software
Applying substantial knowledge of accounting systems to resolve a wide range of customer issues
Contributing to internal knowledge sharing and process improvements
Collaborating across departments to ensure efficient and effective customer support
Acting as a go-to resource for peers and leading by example in service delivery and technical excellence

Qualification

Accounting systems knowledgeTechnical support expertiseProcess improvementCross-department collaborationKnowledge sharing

Required

Substantial knowledge of accounting systems
Ability to apply accounting expertise to resolve a wide range of customer issues
Experience in providing advanced technical support for customers
Contributes to internal knowledge sharing and process improvements
Regularly collaborates across departments to ensure efficient and effective customer support
Acts as a go-to resource for peers
Expected to lead by example in service delivery and technical excellence

Benefits

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees

Company

Entrata is a property management software company that provides a comprehensive platform for the multifamily housing industry.

H1B Sponsorship

Entrata has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (3)
2022 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$707M
Key Investors
Blackstone GroupRyan Smith,Silver Lake,Todd Pedersen
2025-05-15Private Equity· $200M
2021-07-07Private Equity· $507M

Leadership Team

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Adam Edmunds
CEO
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Jason Taylor
CTO
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Company data provided by crunchbase