Encore Consulting · 12 hours ago
Desktop Support Technician
Wisconsin, United States
Contract
Hybrid
Entry, Mid, Senior Level
1+ years expEncore Consulting is hiring for Desktop Support Technician roles in Wisconsin, specifically in Milwaukee and Madison. The positions involve providing technical support in various Windows environments, troubleshooting hardware and software issues, and ensuring excellent customer service.
ConsultingCRMInformation Technology
No H1B
Responsibilities
End-user Technical support of Windows environments (5+ years)
Technical support of Windows 10 or Windows 11 (5+ years)
Installation and support of Microsoft Office Suite (5+ years)
Extensive knowledge with desktop technology (5+ years)
1-3 years customer service experience
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software
Service Desk & IT/Desktop Support (2-5+ years of relevant experience)
Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)
Strong communication and customer service skills
Qualification
Required
End-user Technical support of Windows environments (5+ years)
Technical support of Windows 10 or Windows 11 (5+ years)
Installation and support of Microsoft Office Suite (5+ years)
Extensive knowledge with desktop technology (5+ years)
1-3 years customer service experience
2-year degree in an IT related field or current progress towards a degree in combination with experience
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software
Service Desk & IT/Desktop Support (2-5+ years of relevant experience)
Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)
Strong communication and customer service skills
Company
Encore Consulting
Founded in 2000, Encore Consulting Services, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Mauro
CFO
Peter Mauro
President & Founder
Recent News
Daily Herald
2022-01-31
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