CareTria · 10 hours ago
Product Analyst
United States
Full-time
Remote
Mid Level
3+ years expCareTria is seeking a Product Analyst to serve as a Subject Matter Expert for their sampling applications and associated Lines of Service. This role involves supporting product management and client-facing teams by providing detailed product knowledge, requirements analysis, and software solution support.
Pharmaceuticals
No H1B
Hiring Manager
Melanie R.
Responsibilities
Maintain product documentation
Product & Domain Expertise: Serve as the SME for sampling applications and LOS offerings. Maintain deep knowledge of product functionality, workflows, integrations, data, compliance requirements, and operational dependencies. Act as an escalation point for product-related questions, issues, and decision support
Product Lifecycle Support: Support all phases of the product lifecycle including ideation, discovery, definition, development, launch, and post-launch optimization. Assist Product Managers with roadmap planning, feature prioritizing, and life-cycle management activities
Agile Product Delivery: Actively participate in agile ceremonies including backlog grooming, sprint planning, stand-ups, sprint reviews, and retrospectives. Support the creation, refinement, and prioritizing of epics, features, and user stories with clear acceptance criteria
Requirements & Analysis: Gather, analyze, and document business, operational, regulatory, and client requirements. Translate complex needs into detailed functional requirements and user stories that are consumable by technical and delivery teams
Stakeholder Collaboration: Partner closely with Product Management, Technology, Operations, Compliance, Quality, Commercial Development, and Client Services teams to ensure shared understanding and alignment throughout delivery
Testing & Validation: Support user acceptance testing (UAT) planning and execution. Validate delivered solutions against requirements and acceptance criteria to ensure quality, usability, and regulatory compliance
Commercial & Client Support: Support Commercial Development and Sales teams during client meetings, RFP responses, and solution design activities. Participate in client-facing discussions to explain product capabilities, workflows, and value propositions
Launch & Enablement: Support product and feature launches by assisting with internal enablement, training materials, release documentation, and client communications
Continuous Improvement: Analyze product performance, client feedback, and operational metrics to identify enhancement opportunities. Recommend product, process, or work-flow improvements to optimize value delivery
Documentation & Knowledge Management: Create and maintain product documentation including workflows, process maps, requirements artifacts, and reference materials for internal and client-facing use
Qualification
Required
Bachelor's degree in business, Information Systems, Healthcare, or a related field, or equivalent experience
Minimum of 3–5 years of experience in a Product Analyst, Business Analyst, or similar role supporting software applications, preferably within healthcare, pharmaceutical services, or regulated environments
Excellent communication skills and collaboration skills to work effectively across multiple disciplines with the ability to explain complex data concepts to non-technical stakeholders
Demonstrated attention to detail. High level of accuracy and attention to detail in documentation activities
Ability to work for extended periods at a computer workstation and use office equipment
Ability to participate in meetings, both in-person and virtually, which may require sitting or standing for extended periods
Visual acuity sufficient for reading and reviewing detailed reports and documentation
Preferred
Knowledge and understanding of the Prescription Drug Marketing Act (PDMA)
Company
CareTria
An Integrated Platform Built for Speed, Conversion, and Scale CareTria supports therapy initiation from the provider’s practice through fulfillment— integrating digital onboarding, patient assistance and multi-modal fulfillment and dispensing into a single coordinated experience.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase