Kantar · 22 hours ago
Manager, Client Service
New York, United States
Full-time
Hybrid
Entry, Mid Level
$85K/yr - $110K/yr
2+ years expKantar is the world’s leading data, insights and consulting company. They are seeking a Manager, Client Service to deliver high-quality brand insights and analytics solutions, manage project timelines, and support junior team members while ensuring the accuracy and quality of work products.
AdviceBrand MarketingConsultingInformation TechnologyManagement ConsultingMarketingMarket ResearchRetail
Hiring Manager
Heather Bruder, PhD
Responsibilities
Delivery of strategic brand insights & analytics projects, which include brand performance measurement and other strategic projects such as, market structures, consumer & demand segmentations, consumer journey mapping, brand stretch/extension, portfolio strategy, brand architecture, foundational brand assessment, brand positioning/refresh, etc
Responsible for ownership of specific phases or discrete work processes on projects
Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts, while supporting higher complexity projects
Actively participates in client design and questionnaire discussions
Provides input into development of questionnaire, sample design and analytic plan
Provides support and guidance for 1-2 junior project team members on most projects
Serve as a go-to for new team members who have questions
Take ownership on building your own skills through training, asking questions, and supporting team members
Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building – can lead team through initial rounds of reporting and preliminary report
Manages timelines and quality of work products, working with internal departments and clients to achieve successful outcomes following solution and industry best practices
Identify and solve project issues as they arise
Perform in-depth quality checks at various stages of the research to ensure accuracy
Actively seeks opportunities to support proposal development. Can customize proposals with guidance from senior team members
Optimize efficiency of delivery without sacrifice of quality
Challenges the status quo, looks for opportunities to improve, automate, streamline processes
Building an understanding of our Brand capabilities, solutions, and analytic methods; working to build brand expertise
Embraces our culture, is active in other activities or workstreams outside of project work (e.g., attending/participating in ERG/Social Community meetings/activities/trainings)
Exhibits good critical thinking skills, can follow an analytic plan, and is comfortable sharing ideas
Qualification
Required
2+ years of professional experience in similar capacity or MMR program graduate; market research experience preferred, with exposure to quantitative methodologies
Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and among multiple teams
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Natural curiosity, a can-do attitude, driven and ability to take initiative
Bachelor's degree in market research/marketing or related social science, mathematics and/or other analytic disciplines
Clear and effective written and verbal communication skills
Confidently delivers messages and exemplifies Kantar values
Working knowledge of marketing research methods, tools, and science
Demonstrates understanding of various industry solutions
Demonstrates technical leadership for maximum client impact
Preferred
Market research experience preferred, with exposure to quantitative methodologies
Prior project management experience preferred
Benefits
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Company
Kantar
Kantar is the data investment management division of WPP, is a global insight, information, and consultancy network.
10001+ employees
H1B Sponsorship
Kantar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (12)
2022 (16)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.86B2025-02-07Debt Financing· $1.86B
2025-01-17Acquired
Leadership Team
Jeff Greenspoon
CEO, Americas
Amanjit Singh
Regional Marketing Director- APAC
Recent News
2025-11-10
Company data provided by crunchbase