Louis Vuitton · 15 hours ago
Client Care Associate/Client Advisor - Roseville
Roseville, CA
Part-time
Onsite
New Grad, Entry Level
$24/hr - $27/hrLouis Vuitton is seeking an organized, motivated Client Care Associate/Client Advisor. In this role, you will serve as an ambassador of the brand, focusing on providing exceptional service and cultivating trusting relationships with clients while managing both client care and advisory responsibilities.
ApparelFashionLifestyleRetail
Responsibilities
Leading by example, you will discover your Clients and their every need, guide them in every aspect of Client Care and cultivate trusting relationships with them; making sure they feel cherished, understood and a special part of the Louis Vuitton family at every step of their experience
As the voice of Client Services in the store, you will champion all services offered by Louis Vuitton, and coach all teams to make the difference with every Client
You will effectively communicate and educate clients on the intake, repair, and follow up process to set clear expectations
You will ensure our Clients are updated at all stages of the repair process, contributing to an overall rewarding client experience
You will also work as a business partner with the Operations team to define smooth Back Of House processes and routine in order to support the Client Experience
The Client Care/Client Advisor Hybrid will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store
The Client Care/Client Advisor Hybrid will proactively reach out to Clients to achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store
Qualification
Required
Organized and motivated individual
Ability to effectively communicate and educate clients
Experience in client care and client advisory roles
Ability to cultivate trusting relationships with clients
Strong focus on service and client-centric approach
Ability to thrive in a fast-paced environment
Creativity and skill to contribute to the brand's success
Ability to work as a business partner with the Operations team
Experience in defining smooth Back Of House processes
Ability to maintain a daily calendar of client appointments and ongoing events
Proactive in reaching out to clients to achieve individual and team goals
Ability to secure back-of-house efficiency
Support business strategy and enhance client experience in-store
Benefits
Various paid time off programs
Two retirement plans both with employer contributions
Employee discount/perks
Company
Louis Vuitton
Louis Vuitton is a fashion house and luxury retail company. It is a sub-organization of LVMH.
Founded in 1854
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jon Shimp
Vice President Risk & Asset Protection
Recent News
2026-02-03
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