KinderCare Learning Companies · 6 hours ago
Senior Manager, Digital Product Management - Fully Remote!
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expKinderCare Learning Companies is a leading early childhood education provider recognized for its exceptional workplace culture. As the Senior Manager of Digital Product Management, you will shape and execute the digital product strategy to drive business growth and enhance customer experiences by leading a team of product managers and collaborating cross-functionally.
Education Management
Responsibilities
Define the digital product roadmap, through cross-functional partnership that identifies & prioritizes new opportunities across the organization
Lead customer & employee research, market analysis, and competitive benchmarking to refine concepts that will create sustainable value for our families & organization
Establish yourself as a leader within the Digital Products Program, being an active storyteller within the organization, while driving best practices within the digital program
Provide mentorship and guidance to your team of Product Managers, helping them develop the skills and knowledge needed to excel in their roles
Partner with strategy, marketing, operations, billing, finance & engineering to create & drive seamless product execution
Influence executive stakeholders by presenting data-driven insights and recommendations
Facilitate effective communication between Product Owners, Development Teams, and Business Stakeholders to ensure a shared understanding of goals and alignment on priorities
Lead an entire value stream, through the eyes of our key consumers
Own the end-to-end product lifecycle, from conceptualization to launch and iteration
Implement agile methodologies and standards for efficient product delivery
Provide key product requirements to technical partners, while aligning on technical solutions
Drive AI, workflow automation, and emerging technology adoption to reduce manual effort and improve scalability across digital experiences
Act as the key representative with external suppliers to influence the roadmap of applications that our core to your value stream
Align product investments with P&L and revenue growth objectives
Optimize pricing/discounting models, drive user adoption, and digital monetization strategies
Establish key performance indicators to measure product performance and impact on customer experience
Leverage analytics, user behavior insights, and A/B testing to refine product offerings
Champion a customer-first approach, ensuring intuitive, seamless digital experiences
Iterate based on feedback, ensuring continuous product improvement and innovation
Collaborate with your team of Product Managers and across the digital program to prioritize feature development
Guide the team in making data-driven decisions that balance the needs of our customers and collaborators
Effectively allocate resources toward the right projects to increase the value created by the team
Identify and mitigate risks affecting the successful delivery of product commitments
Work proactively with business partners and technical partners to identify areas of risk early and collaboratively develop solutions to mitigate those risks
Qualification
Required
8+ years in digital product management, with at least 3+ years in a leadership role
Success in scaling digital products in a fast-paced, technology driven environment
Strong expertise in agile development, data analytics, and digital transformation
Experience working with engineering teams, UI/UX designers, and go-to-market teams
Ability to influence executive leadership and translate business goals into digital solutions
Solid understanding of AI, automation, cloud-based platforms, and emerging technologies
Background in SaaS, e-commerce, fintech, or enterprise digital solutions
Knowledge of customer experience (CX) & revenue driving product initiatives
Benefits
Discounted child care benefits
Medical, dental, and vision benefits for your family (and pets, too!)
Employee assistance programs
Health and wellness programs
Paid time off
Discounts for work necessities, such as cell phones
Company
KinderCare Learning Companies
Transform lives—including yours—with the nation’s leading provider of early childhood education and child care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tom Wyatt
Chairman and Chief Executive Officer
Tony Amandi
EVP, CFO
Recent News
2022-04-30
Company data provided by crunchbase