StepStone Hospitality · 7 hours ago
Catering Sales Manager/Renaissance St. Louis Airport
StepStone Hospitality is seeking a Catering Sales Manager to oversee social catering functions and drive revenue through effective sales strategies. The role involves booking events, developing marketing plans, and maintaining client relationships to ensure successful catering operations.
Hospitality
Responsibilities
Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget
Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships
Assist with the development of banquet menus
Participate in 30-60-90 day banquet forecasting
Coordinate in-house sales promotions and associate functions
Greet client upon arrival
Facilitate and communicate details related to catering functions to management
Maintain professionalism in problem situations
Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc
Upsell to improve revenue generation on property
Be readily available during functions for consultation with client
Flexible schedule required to accommodate client needs
Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management
Participate in site reviews
Conduct exit interviews with clients to solidify repeat business and distribute results
Participate in the preparation of the annual hotel budget
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Qualification
Required
Minimum lifting of 20 pounds
Pushing, bending, stooping, upward reaching, manual dexterity
Hearing, writing, typing
Minimum pulling of 20 pounds
Other duties may be assigned
Must have a comprehensive knowledge of all hotel departments and functions
Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
Must have exceptional mathematical and computer skills
High school education and relevant training and experience required
Ability to timely obtain any required licenses or certificates
CPR training required
Preferred
Additional education preferred
First aid training preferred
Additional language ability preferred