SDK Software, Inc. · 3 hours ago
Claims Manager
SDK Software, Inc. is seeking a Legal Claims Manager to oversee claims processes and collaborate with risk managers, senior leaders, and external attorneys. The role involves reviewing coverages, investigating claims, and establishing strategies to resolve claims while providing regular reports to management and ensuring excellent customer service.
AppsArchitectureCRMDatabaseEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Work with risk managers, senior leaders, and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions
Provide regular reports to risk management and senior leaders regarding losses either exceeding or likely to exceed the authority level in accordance with best practices. Must be able to present effectively, produce appropriate reports and develop team and train team in these skills
Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers
Serve as external face claims leader for product line and demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary
Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting
Lead short to medium-term strategic claims activities/priorities
Oversee projects assigned by the department head
Direct and manage the claims participation and content for multidisciplinary reviews, monthly meetings, and quarterly actuarial or insurer meetings
Ensure timely feedback to senior management, underwriting and actuaries regarding relevant losses, account issues, and trends
Other duties as assigned, including delivery on established operational goals and objectives
Qualification
Required
Bachelors' degree or equivalent training
A minimum of 6-8+ years of relevant and progressively more responsible work experience required
At least 5 years claims handling within a technical specialty
Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, computers and product competition within the marketplace
Requires Medical-Legal understanding
Knowledge of law and insurance regulations in Colorado
The ability to effectively interact with brokers and internal departments
Strong verbal and written communications and organizational skills
Strong negotiation, analytical and decision-making skills also required
Preferred
advanced degrees or certifications preferred
Company
SDK Software, Inc.
SDK specializes in IT staffing, engineering staffing, and software development consulting services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase