Ethan Allen Global, Inc. · 19 hours ago
402 - Office Salaries - RE-Sr.Operations Administrator
Naperville, IL
Part-time
Onsite
Mid Level
3+ years expEthan Allen Global, Inc. is America's #1 Premium Furniture Retailer, known for its quality and craftsmanship in interior design. The Senior Operations Administrator will oversee daily operations, including record keeping, training, and customer service while providing supervision to staff within the district.
ManufacturingRetail
Responsibilities
Coordinate communications and operational procedures within the Design Center
Conduct daily and month-end reviews and audits of processes and transactions to ensure all are accurately recorded, reconciled and properly deposited
Check that all monthly batch postings have been completed prior to month end process
Resolve Accounts Receivable issues
Address and resolve customer inquiries by contacting factories and internal departments
Monitor workroom related transactions, logs, and review open order report as needed
Coordinate delivered sales and labor invoices to make sure they are booked in the same fiscal period
Assist with cycle counts and review/research variances as needed
Provide direction and support to appropriate personnel and evaluate accordingly (insight to Design Center Leader for annual reviews, coach, counsel and train)
May be responsible for monitoring inventories at various locations within assigned districts
May coordinates facility maintenance at assigned locations
Manage customer service issues in partnership with the Market Design Leader, Design Center Leader, and Customer Service Manager
Train design consultants on clean selling practices
Track and take steps to improve gross margin
Work with Operations Administrators at the design center to gather quotes needed for design center maintenance and put proposals/CapEx together for MDL/VP review and approval
Maintain listing of all fixed assets
Analyze reports and put corrective measures in place to strengthen the business
Must work on weekends at the discretion of immediate supervisor
Be a liaison between other Operations Administrators and Market Design Leader/Operations Logistics Leader/Territory Design Leader/Regional Design Leader on issues and questions
Qualification
Required
Bachelor's degree in Business Management, or related field with minimum of one (1) year of experience in a business environment including some experience in customer service OR High School diploma/equivalent with a minimum of three (3) years of experience in lieu of a college degree
Good communications skills with the ability to make decisions and resolve customer problems
Must be well-organized, able to work independently, and handle multiple projects simultaneously
Must be able to use good judgment independently in responding to unusual demands or situations
Must possess a valid driver's license, except in limited circumstances in which the associate can establish to the Company's satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position
Preferred
Supervisory experience preferred
Benefits
401(k) plan (with Employer contributions)
Multiple Medical Plans with Prescription Drug Coverage
Health Savings Account (including Employer contributions)
Dental Plan
Vision Plan
Basic Group Term Life & Accidental Death & Dismemberment
Supplemental Group Term Life & AD&D Insurance
Dependent Group Term Life Insurance
Short and Long-Term Disability
Business Travel Accident Life Insurance
Flexible Spending Accounts – Health Care & Dependent Care
Commuter Saving Plans – Public Transit & Parking
Voluntary Whole Life Insurance
Voluntary Critical Care Insurance
Voluntary Accident Insurance
Employee Assistance Program
Company
Ethan Allen Global, Inc.
Ethan Allen embodied the American pioneer spirit, and his spirit is in our DNA.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-08-16IPO
Leadership Team
Gary Levine
Shirlen Limited partnership
Recent News
2026-01-07
2026-01-07
2026-01-06
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