PreSales Collective · 15 hours ago
Senior Solutions Consultant
New York, United States
Full-time
Onsite
Senior Level
$113K/yr - $186K/yr
5+ years expMastercard powers economies and empowers people in 200+ countries and territories worldwide. As a Senior Solutions Consultant, you will act as a strategic partner to Tier 0–1 customers, designing and delivering data-driven personalization programs that drive measurable uplift and overseeing campaign performance across your portfolio.
Communities
Responsibilities
Design and oversee complex, insight-driven personalization roadmaps that span multiple channels, targeting strategies, and KPIs
Own the health of the campaign portfolio across accounts, proactively managing risk, pacing, and value creation
Develop executive-level narratives that tie campaign performance to strategic business outcomes
Build and maintain account-level and vertical-level value frameworks, surfacing the ROI of use cases and campaigns
Lead quarterly roadmap planning cycles, define campaign sequencing models, and contribute to renewal strategies through measurable impact narratives
Own and evolve value scorecards across your book of business and support internal enablement with case studies and impact reporting
Partner with Customer Success and Sales to shape renewal conversations and identify upsell opportunities
Support commercial discussions with strategic roadmap data, performance benchmarks, and use case expansion strategies
Act as a go-to expert in a defined domain (e.g., AI, financial institutions, retail strategy, analytics, segmentation)
Provide guidance and thought leadership internally and externally to advance customer success and innovation
Act as a senior point of contact for customer executives and cross-functional internal teams (Sales, CS, ITPM, TAM)
Drive alignment on prioritization, campaign planning, and delivery timelines through structured collaboration frameworks
Define standards for personalization innovation, roadmap deliverables, and solutions commercial success
Partner with internal delivery leads to streamline operational workflows and improve efficiency across pods
Coach Consultants and Associates on personalization, planning and customer communication
Contribute to training materials, onboarding resources, and reusable playbooks to raise team-wide delivery quality
Qualification
Required
5–7+ years in consulting, strategy, digital marketing, or customer success roles, ideally in a SaaS or agency environment
Proven experience delivering complex, measurable marketing programs using data insights and analytics
Strong grasp of personalization, A/B testing, segmentation, and performance marketing concepts
Exceptional communication and presentation skills, with experience engaging executive-level stakeholders
Comfort working cross-functionally in a fast-paced environment
Strategic thinker who can translate technical performance into business outcomes
Preferred
Experience with tools like Google Analytics, Adobe Analytics, or similar analytics tools is a plus
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
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