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Onsite Operations Manager (Hunters Green) jobs in United States
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RealManage · 22 hours ago

Onsite Operations Manager (Hunters Green)

RealManage is a company that specializes in the management of community associations with onsite staff. The Onsite Operations Manager is responsible for overseeing operations for large-scale gated HOA, managing maintenance and vendor contracts, and ensuring a superior quality of life for residents through effective property management and customer service.
Real Estate

Responsibilities

Manage Maintenance/Landscape team
Perform Vendor contract management activities
Perform property inspections for cleanliness and condition of assets
Generate and deliver government reporting as required by permits
Perform property risk management assessments
Respond to homeowner and Board inquiries (first point of response)
Respond to emergency calls
Respond to and oversee Animal/Pest Removal - first response and manage vendor contracts and services performed
Provide routine and deferred maintenance to all amenities and Association-owned assets totaling over $2 million
Perform routine inspection of properties and work performed by others; maintain and procure equipment and machinery necessary to perform the above work
First line of contact for 24/7 manned gate attendant contract, secure video feeds from all gates, and office/park locations, gate VOiP telephone platform
Manage complex water and irrigation system; ensure the water quality of over 43 lakes on property, 65 acres of protected wetlands which operate under SWFWMD permits and perform the required reporting to government agencies
Prepare various reports for Southwest Florida Water Management Department (SWFWMD)
Water use permit report
Measure rainfall and maintain data
Maintain maintenance records and historical files/plans
Oversee shredding of office documents
Receive and approve vendor invoices
Set up and tear down Community Events (approximately 6x per year)
Participate at community events
Provide front office back-up support and requested tasks

Qualification

Property ManagementIrrigation OperationsVendor ManagementEmergency PreparednessRelationship MaintenanceTech-SavvyCritical ThinkingCommunication SkillsOrganizational SkillsAssociate's DegreeCAI MembershipHazardous Materials CertificationSmall Machine RepairLandscape KnowledgeLeadership SkillsTime Management

Required

Associate's Degree (in a related industry, ie: Property Management, Real Estate Management, Facilities Management, Maintenance, Landscaping or other)
5-10 years' related experience (ideally within the real estate, property management and/or community association industry)
Member of Community Association Institute (CAI)
Pesticide Applicator License
Hazardous Materials trained/certified
Small machine repair and operation knowledge and experience
Irrigation/Pump/Fountain Operations knowledge and experience
Landscape knowledge and experience
Critical Thinking and analytical evaluation
Solid judgement/common sense thinker
Relationship Maintenance skills
Emergency Preparedness/Response skills
Strong communication skills (written and verbal)
Interpersonal, Relationship-Building and Customer Service Skills; positive and pleasant attitude and demeanor
Tact, Discretion and respect for confidentiality- strong integrity
Reliability
Patience and listening skills
Judgement and decision-making skills
Strong organizational skills
Ability to read plans/drawings/surveys
Planning skills (for scheduling and follow-up)
Strong team collaborator
Highly detail-oriented with strong tracking and follow-up
Leadership skills (coordinating, directing and coaching others)
Time-management and efficiency
Strong prioritization skills and ability to multi-task in a fast-paced environment with conflicting demands
Tech-savvy and easily embraces technology (ability to work with computers, databases, information systems, internet and multiple software applications including beginner level Word, Excel, Google Mail/Chrome)

Preferred

Prior experience/knowledge of cloud-based and on-site server systems (proprietary or other) including: Visitor Management System (VMS), Gate Software (DSX), Windows Server 2016, Desktop scanning and storage
Electrical and HVAC experience
Knowledge of laws regarding proprietary admittance and data collection from guests

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays

Company

RealManage

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RealManage is a real estate company providing property management and development services.

Funding

Current Stage
Late Stage
Total Funding
$100M
Key Investors
American SecuritiesProsperity Bank
2022-06-02Private Equity
2022-05-13Debt Financing· $100M

Leadership Team

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Lisa Drobney
Vice President Operations/ GA Market Leader
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Marc Rodriguez
Executive Vice President, Market Operations (US)
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Company data provided by crunchbase