Your Health · 1 day ago
Transitional Care Professional
Ladson, SC
Full-time
Onsite
Mid, Senior Level
3+ years expYour Health is a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients. The Transitional Care Professional plays a crucial role in facilitating a smooth transition for patients from various care facilities to their homes, providing comprehensive care coordination and support to enhance patient experience and reduce hospital readmissions.
Health CareHospitalProfessional Services
Responsibilities
Visit the Company’s referrals and established patients within assigned facilities
Establish trust and rapport with patients to assist them in making informed decisions regarding their health during their stay in the facility
Provide guidance and feedback to patients based on recommendations from the care team regarding their care
Ensure a seamless transition for patients returning home by arranging the necessary services, such as home health, outpatient rehab, and follow-up care with the Company’s providers and support staff
Ensure all essential visits are scheduled including those with the Company’s primary care provider, virtual provider, specialists, pharmacists, social workers, etc
Facilitate effective communication between healthcare professionals involved in the patient’s care
Ensure patient and family adherence to the plan of care
Interact with patients via phone, email, patient portal, telephone, AthenaText, in person, etc. to gather necessary information
Provide exceptional customer service to patients, exhibiting a compassionate and empathetic attitude and a patient-centered approach to care. Address patient concerns, inquires, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction
Perform general administrative tasks and support other staff as needed
Utilize the company’s software systems to enhance patient care and staff efficiency
Must be available during normal work hours (unless previously approved by direct supervisor)
Utilize the company’s software systems and update information as required
Participate in coaching calls
Perform other duties as requested or required, in the sole discretion of the Company
Qualification
Required
Certified Medical Assistant, Paramedic, or Licensed Nurse preferred. Certifications or licenses must be in good standing
Ability to read and communicate effectively
Strong written and verbal skills
Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively
Basic computer knowledge
Ability to manage and demonstrate effective leadership skills
Should demonstrate good interpersonal and communication skills under all conditions and circumstances
Ability to foster a cooperative work environment
Team player with ability to manage multiple responsibilities and demonstrate sound judgment
Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order
Preferred
Previous experience in public health or home health preferred
A minimum of three (3) years clinical experience preferred
Demonstrated ability to supervise and direct professional and administrative personnel
Benefits
Competitive Compensation Package with Bonus Opportunities
Employer Matched 401K
Free Visit & Prescriptive Services with HDHP Insurance Plan
Employer Matched HSA
Generous PTO Package
Career Development & Growth Opportunities
Vehicle allowance
Company
Your Health
Feel Better About Your Health In Your Home | Physicians Office | Telehealth
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
M
Matt Staub
CEO
Company data provided by crunchbase