Serra Gaylord & Kalkaska · 21 hours ago
Byrider Service Administrative Assistant
Saginaw, MI
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrBill Marsh Automotive Group Inc is a leader in the automotive sales and service industry, and they are seeking a dedicated Service Administrative Assistant to join their dynamic team in Saginaw. The role involves scheduling service appointments, handling customer inquiries, and assisting with inventory management among other administrative tasks.
AutomotiveDelivery ServiceFinance
Responsibilities
Schedule and coordinate service appointments
Handle customer inquiries and provide exceptional customer service
Provides customers with basic explanation of costs associated with service
Assist with inventory management and ordering parts
Process service payments and manage billing information
Collaborate with service technicians and other team members
Maintains knowledge base of warranty and extended service contract deductibles and coverage
Uses computer and other record keeping systems to manage information
Collects money and gives appropriate change to customers
Completes invoices with required customer information
Verifies dollar amounts on invoices
Qualification
Required
Strong organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and comfortable with learning new software
Dependable professional
Preferred
Previous administrative or customer service experience
Benefits
Excellent benefits paid time off
Training and development programs to enhance your skills
Friendly and supportive work environment
Company
Serra Gaylord & Kalkaska
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Founded in 1982
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase