Slack · 6 hours ago
Software Engineer (SWE II/Senior): Agentic Search
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Slack is looking for a Software Engineer to join their innovative Agentic Search team, focusing on building the next generation of AI-powered search experiences and enhancing information retrieval intelligence across Slack and enterprise data sources.
CollaborationEnterprise SoftwareMessagingProductivity ToolsSaaS
Responsibilities
Design and build intelligent search infrastructure to power information retrieval across various Slack and enterprise data sources
Develop sophisticated agentic search capabilities including query understanding and context management to synthesize information
Ensure optimal search performance and scalability, from real-time responses to deep research tasks
Implement evaluation frameworks for continuous improvement of search quality and relevance
Collaborate across teams (AI/ML, Product, Design) to integrate search into broader Slack experiences and drive technical excellence for search and AI systems
Qualification
Required
6+ years of software engineering experience building production web applications and distributed systems
Strong programming skills in languages such as Python, Java, Go, or similar, with experience in modern web frameworks
Search and information retrieval experience - Background in search engines, ranking algorithms, indexing, or information retrieval systems
RAG and agentic systems - Experience building retrieval-augmented generation systems, AI agents, or conversational AI applications
Distributed systems expertise - Experience with microservices, APIs, databases, and building scalable backend systems
Data-driven approach - Experience with experimentation, A/B testing, and using metrics to drive product decisions
Collaborative mindset - Strong communication skills and experience working with cross-functional teams including product managers, designers, and other engineers
Quality focus - Experience with testing, code reviews, and maintaining high-quality production systems
A related technical degree required
Preferred
AI/ML experience - Background in machine learning, natural language processing, or working with large language models (LLMs)
Enterprise search - Experience with enterprise search platforms, federated search, or multi-source information retrieval
Real-time systems - Experience building low-latency, high-throughput systems for real-time search and recommendations
Third-party integrations - Experience integrating with external APIs, data sources, or enterprise systems (Salesforce, Google Drive, etc.)
Evaluation and benchmarking - Background in search quality evaluation, relevance tuning, or AI system benchmarking
Full-stack capabilities - Comfort working across the stack from backend services to frontend user interfaces
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Slack
Slack is a cloud-based communication and collaboration platform for teams.
H1B Sponsorship
Slack has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
2021 (72)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$1.39BKey Investors
Dragoneer Investment Group,General AtlanticSoftBank Vision FundThrive Capital
2020-12-01Acquired
2019-06-20IPO
2019-01-28Secondary Market
Leadership Team
Recent News
Dallas Morning News
2026-01-25
Company data provided by crunchbase