The Cincinnati Insurance Companies · 22 hours ago
Personal Lines - Client Services Analyst I
Fairfield, OH
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $55K/yrThe Cincinnati Insurance Companies is dedicated to putting people first and is seeking a Client Services Analyst I in their Personal Lines Operations department. The role involves developing test matrices and test cases for the PLD Diamond system, alongside analyzing system requirements and ensuring effective communication with users.
Insurance
Responsibilities
Offer analysis of system requirements and specification documentation
Rate and execute test cases that require self-direction, creativity, and system knowledge
Document defects discovered through test execution
Validate defects have been resolved
Research system problems and issues
Analyze data and reports
Communicate effective system workflows or processes to users
Be an advocate for the agents' workflow and business interests
Identify and research trends and issues among system users
Qualification
Required
technical aptitude
personal lines knowledge including coverages, forms, practices and processes
data analytics skills
strong written and oral communication skills
attention to detail
excellent customer service and communication skills
team oriented
takes initiative
strong decision making, logical thinking and judgement skills
demonstrated experience with Microsoft® Excel
working knowledge of Agile/Scrum practices
Preferred
bachelor's degree preferred; will consider an associate's degree with previous Personal Lines insurance experience
Benefits
Annual cash bonus
Stock incentives based on company and individual performance
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.
Founded in 1950
1001-5000 employees
H1B Sponsorship
The Cincinnati Insurance Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2023 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Michael J. Sewell
CFO, Executive Vice President & Treasurer
Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
Company data provided by crunchbase