Legal Services NYC · 8 hours ago
Director of Intake
Manhattan Legal Services
Full-time
Onsite
Director/Executive
$78K/yr - $121K/yrLegal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. The Director of Intake will be responsible for supervising intake staff of the Housing Unit and managing the complex intake process for housing-related legal services.
Law EnforcementLegalProfessional Services
Responsibilities
Directly supervising the intake staff of the Housing Unit
Leading hiring and training of new intake staff and assisting with orientation of staff
Coordinating ongoing training of intake staff, with an emphasis on professional development and growth for the staff members
Overseeing the intake processes and evaluating the accessibility and effectiveness of intake systems, including the creation and maintenance of an intake manual
Coordinating intake schedules, and calendar to ensure adequate coverage at offices and off-site locations
Working with the Director of Grants and Contracts to develop and adapt intake systems to ensure compliance with reporting requirements for grants and contracts
Working with Citywide Director of Intake Services to ensure compliance with citywide intake protocols and requirements
Qualification
Required
Excellent interpersonal skills and the proven ability to work with people
Excellent problem-solving skills
The ability to manage multiple tasks with efficiency
The ability to effectively interact with all levels of employees and clients
Experience analyzing process flows, recommending and implementing changes to achieve objectives and improve outcomes
Excellent communication and organizational skills with technical proficiency (a solid knowledge of Microsoft Office, especially Excel)
A demonstrated commitment to diversity, equity, inclusion, and belonging
Flexibility and a willingness to pitch in where needed
Preferred
Prior non-profit or legal services experience
Prior supervision experience
Prior experience with legal case management systems such as Legal Server
Benefits
Health, dental, and vision insurance plans
Contributions to a 403(b) plan
Generous leave time
Company
Legal Services NYC
Legal Services NYC is a legal service company.
Founded in 1968
501-1000 employees
H1B Sponsorship
Legal Services NYC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Greg Klemm
Chief Financial Officer
Jack Lever
Chief Financial Officer
Recent News
2024-05-16
Company data provided by crunchbase