Kelly · 4 hours ago
Bilingual Contact Center Customer Service Rep
Elgin, IL
Full-time
Onsite
New Grad, Entry LevelKelly is seeking a personable and detail-oriented Bilingual Customer Service Representative to join their thriving Contact Center team. In this role, you will provide outstanding customer assistance by handling inbound and outbound calls, responding to email inquiries, and performing accurate data entry.
OutsourcingProfessional Services
Responsibilities
Answer and manage high-volume inbound and outbound calls
Provide clear, professional verbal and written communication in both English and [specify second language]
Respond to customers via email promptly and courteously
Enter and verify data with a high degree of accuracy
Assist customers with inquiries, information requests, and issue resolution
Maintain up-to-date knowledge of company products, services, and procedures
Document interactions and outcomes in the system
Qualification
Required
High School Diploma or equivalent
Bilingual: Proficient in English and [specify second language]
Strong data entry and computer skills
Excellent verbal and written communication
Ability to work scheduled hours, including required training shift
Reliable, patient, and team-oriented
Preferred
Previous experience in a call/contact center or customer service setting preferred
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase