King Soopers/City Market · 3 hours ago
Payroll Customer Support Specialist
Hutchinson, KS
Full-time
Onsite
New Grad, Entry LevelKing Soopers/City Market is seeking a Payroll Customer Support Specialist to resolve payroll-related inquiries from associates and stores. The role involves processing payroll transactions, responding to questions, and ensuring compliance with company values of respect and integrity.
Food ProcessingRetail
Responsibilities
Resolve assigned call center tickets
Process online stop pays and replacement checks for assigned divisions
Partner with Kroger Benefits to provide arrears and benefit payment information
Review and reconcile W2s as part of year-end processing
Respond to payroll questions from division and store associates
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Working knowledge of Microsoft Office, including Excel
Ability to work within strict deadlines
Good written and oral communication and customer service skills
Must be able to use discretion and maintain confidential information
Self-starter with ability to perform job responsibilities with minimal supervision
Ability to work well with others
Physical ability to access all necessary files
Preferred
Payroll experience, with knowledge of Oracle cloud based or other payroll systems
Sound judgement when handling complex customer situations
Advanced Excel skills
Company
King Soopers/City Market
King Soopers & City Market is Colorado's largest, full-service retail grocery chain. Our roots began in Colorado.
Founded in 1947
10001+ employees
Funding
Current Stage
Late StageRecent News
2025-12-19
Canada NewsWire
2025-08-26
Company data provided by crunchbase