Esse Health · 1 day ago
Pediatric Patient Service Representative - Doctor's Office - Town & Country
Town and Country, MO
Full-time
Onsite
Entry Level
1+ years expEsse Health is the largest independent physician practice in the St. Louis Metropolitan area, serving nearly 130,000 patients. They are seeking a Patient Service Representative for their Mason Road Pediatrics office to perform various administrative tasks, ensuring a positive experience for patients.
FitnessHealth Care
Responsibilities
Perform patient check-in/check-out
Schedule patient appointments
Collect co-payments
Verify insurance
Register patients/update patient demographics
Answer the telephone
Balance monies at day end
May be required to enter physician-related charges into the computer
May be required to bill hospital/nursing home charges
Qualification
Required
Perform patient check-in/check-out
Schedule patient appointments
Collect co-payments
Verify insurance
Register patients/update patient demographics
Answer the telephone
Balance monies at day end
May be required to enter physician-related charges into the computer
May be required to bill hospital/nursing home charges
Preferred
The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers
Formal training which will probably be indicated by a high school diploma or equivalent
1 or more years of experience working with the public, preferably in a healthcare setting
Knowledge of medical terminology
Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc
PC/Windows proficiency
Medical coding familiarity
Willingness to assign high priority to patient comfort and satisfaction
Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments
Benefits
Medical
Dental
Vision
Life
Long/Short Term Disability
Health Savings Account/Flexible Spending Account
Fraud Protection
Legal
Pet and other miscellaneous
Generous PTO policy + 9 paid holidays
401k match + profit sharing
Tuition reimbursement
Wellness program
Opportunities for professional growth and mentorship
Emphasis on work-life balance
Company
Esse Health
Esse Health is a medical practice offering health care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-10-20Acquired
Leadership Team
Michael Castellano
Retired President and CEO
David Kearney
CFO
Recent News
2025-07-07
Security Week
2025-07-06
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