DHL Global Forwarding · 18 hours ago
Warehouse Operations Manager
Boston, MA
Full-time
Onsite
Mid, Senior Level
$97K/yr - $130K/yr
5+ years expDHL Global Forwarding is a global leader in air and ocean freight, providing seamless transport and supply chain solutions. They are seeking a Warehouse Operations Manager to oversee freight handling and ensure effective operations in their warehouse, focusing on safety, process improvements, and team performance.
AccountingConsultingFinancial ServicesInformation Technology
No H1B
Responsibilities
Assumes responsibility for good working practices, safety, and security for customer inventory
Develops, recommends, and implements process and procedure improvements for service delivery to the customer
Provides customized solutions for customers in the areas of warehousing, inventory control & analysis, transportation, and technical support
Responsible for the Key Performance Indicators (KPIs) of the product and ensures budget targets are met
Supervises staff, responsible for hiring, coaching, training, and developing subordinate staff
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Collaborates with senior management to deliver strategic business results. Builds collaborative working relationships across groups
Drives Performance Improvement though active management and use is CIP tools
Metric driven and drives team performance based on data
Responsible to shape and adjust workflows based on business need
P/L responsibility for the business unit, works to control costs and implement cost improvement measures
Drives Productivity improvement measures with teams
Responsible for root cause analysis and implementation of corrective measures to address and minimize reoccurring challenges
Responsible to develop, maintain, and implement local operating procedures and work instructions
Qualification
Required
Minimum 5 years in freight forwarding and operations experience required
Minimum 3 years supervisory or management experience required
Familiarity with Warehouse Management Systems (WMS) and Good Distribution Practices (GDP) Regulations
Effective verbal and written communication skills
Familiarity with DOT and HazMat regulations
Familiar with TSA, TAPA, and C-TPAT regulations
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Preferred
BA/BS Preferred
Benefits
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Company
DHL Global Forwarding
The Freight Forwarding experts since 1815. Our passion is to enable international trade.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Otto Knohr
CEO, Central America and the Caribbean
Tim Robertson
Chief Executive Officer
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