West Point Technologies · 11 hours ago
Property and Casualty Insurance CSR (part time)
West Point Technologies is a family-oriented organization that has been serving Pinellas County for over 55 years. They are seeking a part-time Property and Casualty Insurance CSR to assist clients with their insurance needs, including advising on coverage and creating policies.
Financial ServicesInsuranceSoftware
Responsibilities
Answer calls regarding new and existing clients
Advising potential and existing clients on coverage
Creating insurance policies and policy changes
Help resolve billing issues, change policies, and make policy recommendations
Respond to phone calls and emails for questions sent in by the insured or companies
Qualification
Required
High school diploma or greater
Proficiency in the use of Microsoft Word, Excel and Outlook
Excellent attention to detail and ability to multitask
Superior listening, verbal and written communication skills
Ability to handle stressful situations appropriately
Comfortable with math concepts and problem solving
Outstanding Customer Service skills
Must be able to work in a paperless environment using various electronic policy processing application systems
Preferred
6 months agency experience is a plus but not required
Active 4-40 or 2-20 license in the state of Florida is a plus but not required
Experience with EZ Lynx, or other Agency Management Systems is a plus but not required
Benefits
Onsite workout facility
Casual dress code (work appropriate)
Monthly Bonus opportunity based on performance and profitability
Company
West Point Technologies
Services and Solutions West Point Technologies provides experienced resources and integrated software solutions that provide the framework for successful insurance companies.