Ricoh USA, Inc. · 19 hours ago
Senior Specialist, AI RFP Dev & Content Mgmt
United States
Full-time
Remote
Mid, Senior Level
2+ years expRicoh USA, Inc. is seeking an AI‑enabled RFP & Content Management Specialist to support and modernize their proposal development process. This role combines Knowledge Management, Content Operations, and AI/Automation to streamline RFP responses and maintain a high‑quality content library.
ConsultingDocument PreparationInformation Technology
Hiring Manager
Saranya Rajamani
Responsibilities
Use AI tools (Q Pilot / Copilot / LLMs) to generate first‑draft RFP responses, summaries, and compliance checks
Train team members on using AI for drafting, content search, and workflow automation
Build and maintain a structured content library with accurate, up‑to‑date RFP answers, boilerplates, case studies, and company information
Organize and tag content using metadata/taxonomy to improve findability and reuse
Develop prompts, templates, and reusable automated workflows to improve quality and efficiency
Identify automation opportunities and help the team confidently adopt AI‑based proposal processes
Ensure AI‑generated content meets accuracy, brand, tone, and compliance standards
Partner with SMEs, Sales, Marketing, and KM teams to continuously refine content
Qualification
Required
2+ years of experience with using generative models (ChatGPT, Gemini) for content, coding assistants (GitHub Copilot), and design platforms (Midjourney, Canva)
Experience maintaining or using a centralized content library or knowledge base
Familiarity with AI tools (Copilot, ChatGPT, Q Pilot, Writer.com, or similar)
Strong writing, editing, and content organization skills
Experience with project management and process improvement – process mapping and analysis, evaluating workflows, implementing data-driven, actionable solutions to enhance productivity and quality, cross-functional collaboration
Ability to manage multiple requests, deadlines, and content updates
Detail‑oriented with strong problem‑solving and analytical skills
Comfort adopting and coaching others on new technology tools
Preferred
Experience with RFP tools (RFPIO, Loopio, etc.)
Knowledge of content governance, metadata tagging, and version control
Understanding of LLM‑based automation or prompt engineering
Ability to drive change and influence AI adoption within teams
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase