Strategic Resources, Inc. (SRI) · 19 hours ago
Contractor Installation Manager
Strategic Resources, Inc. (SRI) is an international provider with extensive experience in the Federal, Military, and Commercial Marketplaces. They are seeking a Contractor Installation Manager (CIM) to oversee the delivery of transition services to military service members, ensuring compliance and high-quality service delivery at assigned installations.
ConsultingInformation Technology
Responsibilities
Lead day-to-day TAP execution at assigned installation(s), including locations without permanent staffing
Serve as the primary contractor interface with Government Transition Services Managers (TSMs/DGRs) and installation leadership
Ensure coverage for scheduled appointments, walk-ins, group instruction, and required events
Monitor wait times, no-shows, cancellations, and service throughput
Oversee delivery of Initial Individual Counseling (IIC), Individual Transition Plans (ITPs), Career Readiness Standards (CRS), Capstone counseling, and warm handovers
Balance counselor workloads and case assignments across sites
Ensure timely and accurate completion of DD Form 2648 and system-of-record documentation
Coordinate and support CSP briefings (minimum two per month)
Facilitate eligibility verification and application coordination
Engage with commanders and regional CSP leads to ensure compliance with PWS requirements
Enforce adherence to TAP policies, curriculum standards, and service delivery requirements
Conduct local quality reviews and support audits, inspections, and data calls
Escalate risks, staffing gaps, and performance issues to the Regional Manager
Supervise counselors and local support staff
Support onboarding, cross-training, and surge coverage as needed
Maintain continuity of operations during staffing changes or increased demand
Qualification
Required
Bachelor's degree (required)
Experience managing operations in a regulated or compliance-driven environment
Demonstrated leadership of staff in a service delivery or program execution role
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities across geographically dispersed locations
Preferred
Direct experience with the Army Transition Assistance Program (TAP) or similar military personnel programs
Familiarity with AR 600-81, DoDI 1332.35, Career Readiness Standards, and transition policy
Prior military service or experience working on a military installation
Experience supporting audits, inspections, or high-visibility government programs