Propark Mobility · 10 hours ago
Senior Parking Operations Manager
US-CA-San Francisco
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
2+ years expPropark Mobility is a leading company in luxury parking services, seeking a Senior Parking Operations Manager to oversee operations and ensure exceptional guest experiences. The role involves leading on-site managers, managing budgets, and serving as a liaison with hotel leadership to maintain high standards of service and operational excellence.
HospitalityParkingRetail
Responsibilities
Lead and mentor on-site managers in delivering luxury-level service recovery, guest engagement, and daily operational excellence
Oversee customer service programs to ensure consistent five-star experiences for guests, residents, and VIP clientele
Maintain impeccable standards for presentation, uniforms, equipment, and fleet, including shuttle vehicles, signage, and guest-facing assets
Develop and manage annual operating budgets, aligning staffing, service levels, and expenses with luxury brand expectations
Serve as the primary liaison with hotel leadership and ownership, ensuring strong partnerships and exceptional client satisfaction
Proactively identify opportunities to enhance guest experience, service flow, and operational efficiency
Model a calm, confident, and approachable leadership presence aligned with high-end hospitality standards
Perform additional duties as assigned by company leadership
Qualification
Required
strong operational and financial acumen
ability to manage complex, high-volume operations in luxury environments
exceptional, service-driven leader
refined verbal and written communication skills
capable of engaging confidently with discerning guests, hotel leadership, and ownership groups
highly motivated and polished professional
thrive in fast-paced, guest-centric luxury settings
hospitality management experience, preferably within luxury hotels, resorts, or premium parking and mobility operations
self-sufficient, resourceful, and decisive
able to anticipate needs and resolve issues discreetly and effectively
natural ability to connect with people while consistently delivering elevated, memorable guest experiences
Minimum of 2 years of progressive management and operational experience in luxury hospitality, parking, or a related premium service industry
Bachelor's degree with a concentration in business or hospitality management preferred
ability to maintain a flexible schedule to meet the demands of luxury hotel operations and VIP guest needs
exceptional organizational, problem-solving, and time management skills in dynamic, high-expectation environments
strong interpersonal and client-relations skills
confidence working alongside hotel executives, ownership groups, and brand representatives
excellent written and verbal communication skills
polished, calm, and guest-focused delivery
advanced computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, and ADP
Preferred
Bachelor's degree with a concentration in business or hospitality management
Benefits
Complimentary parking
Flexible scheduling, paid holidays, and wellness benefits
Free and confidential Employee Assistance Program (EAP) available 24/7 for employees and their families, including three free counseling sessions per household member
Paid vacation plus an additional day off to celebrate your birthday
Comprehensive benefits package including medical, HSA, FSA, dental, vision, commuter benefits, pet insurance, and a 401(k)
Seven (7) paid holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a Birthday (Floating Holiday)
Company
Propark Mobility
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2014-02-12Seed· $0.4M
Leadership Team
David Schmid
Chief Executive Officer
B
Brian Cannon
Senior Vice President
Recent News
Hartford Business Journal
2026-01-23
Company data provided by crunchbase